Customer Service High School

Edward J Gallichio II

Email: ********@****-****.***

Address:

City: Herndon

State: VA

Zip: 20171

Country: USA

Phone: 571-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly adaptable individual with 5 years of customer service experience. Proficient in computers, networking, and communicating with customers to resolve issues ranging in complexity.

Educational Background:

High School Dipolma from Seton Homeschool, Front Royal VA 1/2001 to 4/2006 (Highschool)

Job History / Details:

Summary

Highly adaptable individual with 5 years of customer service experience. Proficient in computers, networking, and communicating with customers to resolve issues ranging in complexity.

Highlights

Computer proficient

Customer relationship building

Strong initiative

Strong team player

Good judgment

Good multitasker

Strong mechanical aptitude

Fast learner

Equipment problem resolution

Detail oriented

Comfortable with change

Knowledge of web technologies, protocols and tools

Strong problem solving/troubleshooting skills

Very adaptable

Accomplishments

Currently enrolled in classes to obtain CompTIA A, Security, Network, and Server certifications.

Experience

February 2009 to 11/1/2012 12:00:00 AM

Trader Joes Reston, VA

Crew Member

Displayed courtesy and strong interpersonal skills with all customer interactions.Trained new employees and explained protocols clearly and efficiently.

September 2008 to June 2012

Reston Community Center Reston, VA

Maintenance Technician

Performed basic custodial duties as well as Building maintenance and customer service.

Related Coursework

CBT Direct Tampa Bay, FL

IT

Certification training for CompTIA A, Network, Security, and Server

Contact this candidate