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Customer Service Sales

Location:
Peyton, CO
Posted:
November 01, 2012

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Resume:

Doris Turner

Email: ********@*********.***

Address:

City: Falcon

State: CO

Zip: 80831

Country: USA

Phone: 719-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.

Educational Background:

High School Dipolma from Remington College, Colorado Springs CO 1/2001 to 5/2012 (Medical Assisting)

High School Dipolma from Talladega College, Colorado Springs CO 1/2001 to 11/2012

Job History / Details:

Career Overview

Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.

Core Strengths

Proficient in cash management

Active listening skills

Courteous demeanor

Adaptability

Excellent communication skills

Inventory control

Telecommunication skills

Store maintenance

Proficient in Microsoft Word and Excel

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Customer Service

Researched, calmed and rapidly resolved client conflicts.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Sales

Consistently generated additional revenue through skilled sales techniques.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

March 2011 to Current

Aafes Fort Carson Gate Three Shopette Colorado Springs, Colorado

Store Associate

Assisted customers in store, via telephone and at cash register. Computed accurate sales prices for purchase transactions.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Described product to customers and accurately explained details and care of merchandise.Assisted customers with store and product complaints.Stocked merchandise. Managed inventory. Maintained cleanliness and presentation of stock room and production floor.

April 2011 to April 2011

Aafes Shriever Airforce Base Einstein Bagels Restaurant Colorado Springs, Colorado

Restaurant Aid

Prepared various gourmet sandwiches or baked goods. Assisted customers and answered phone lines. Managed the cash register and general store cleanliness.

February 2009 to February 2010

Turner Residence Falcon, Colorado

Domestic Engineer

Caregiver for adolescents, utilized communication and organizational skills. Worked various hours, which included evenings and weekends. Frequent 24 hour shifts on call.

July 2005 to February 2009

Super Wal-Mart of Talladega Talladega, Alabama

Grocery Stocker

Stocked merchandise, counted items and materials, rotated stock. Set up displays and point of purchase advertising materials, identified flawed merchandise, binned and maintained overstock inventory. Transported items weighing over 25 pounds. Utilized electronic scanner to aid in reordering items.

September 1999 to December 2002

Citizens Baptist Medical Center Talladega, Alabama

Admitting Representative

Completed inpatient and outpatient registrations. Documented patient information for financial counselor. Calculated and collected co payments and deductibles. Verified patient information over phone and completed pre-registration forms. Analyzed insurance responses and entered radiology orders. Copied and scanned patient information. Assembled patient files and produced forms for emergency, radiology, and outpatient services. Operated telephone switchboard. Assisted and escorted patients in hospital. Maintained patient confidentiality.

Educational Background

2012 Remington College Colorado Springs, Colorado

Associate of Science Medical Assisting

Acquired skills in computerized medical billing, patient registration, and patient scheduling. Developed patient charting skills and basic lab procedures.

1999 Talladega College Talladega, Alabama

Bachelor of Arts History with an emphasis in Pre-Law

Continuing education in History and primary focus on American History. Related concentration on criminal law.



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