Sales Manager

Christy Fabiano

Email: *********@********.***

Address: **** **** *** #***

City: Pompano Beach

State: FL

Zip: 33069

Country: USA

Phone: 617-***-****

Skill Level: Experienced

Salary Range: 50

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Christy Elizabeth Fabiano

3503 Oaks Way #405 aEa Pompano Beach, FL 33069 aEa 617-***-**** *********@********.***

EDUCATION Boston University, School of Hospitality Boston, MA

Bachelor of Science in Hospitality Administration Graduated May 2003

Cumulative GPA: 3.43 Major GPA: 3.78 Cum Laude

Sydney Internship Program Sydney, Australia

September aaa December 2002

EXPERIENCE Guastella Associates, LLC, Pompano Beach, FL and Boston, MA

Vice President aaa Accounting/Administration aaa January 2009 - Present

aa Prepare monthly, quarterly and annually consolidated financial statements for two Class B water utility

systems with combined revenues of $750,000 and a $6.5M rate base

aa Researched and implemented new utility billing software and remote deposit collections, which reduced quarterly billing and processing costs by 68%

aa Provided expert testimony in rate hearing before the South Carolina Public Service Commission

aa Complete engineering and financial analysis studies, specializing in weather normalization, depreciation (Straight Line, Net Salvage & Cost of Removal), system appraisals (Trended Original Cost, Reproduction Cost New Less Depreciation), cost of service and rate design studies

Accounting & Office Manager aaa January 2007 aaa December 2008

aa Manage accounts payable, accounts receivable, and payroll department for 2 utility systems & company

aa Monitored and classified utility & company expenses in accordance with the Uniform System of Accounts

aa Administered online banking functions

aa Coordinate utility mailings and quarterly billings to approximately 3,000 customers

aa Compliance with state regulatory agencies, including land, drinking water and certification permitting, and handled any utility violations

aa Set up excel program to track monthly invoices and accounts receivable for the firmaaas annual revenues of approximately $850,000

EF Education, Cambridge MA

Go Ahead Tours, New England Regional Manager aaa January 2006 aaa January 2007

aa Responsible for finding new group travel leads and markets in the New England Region

aa Created and presented tour presentations to groups about Go Ahead Tours

aa Developed relationships with group coordinators gathering larger groups for travel

aa Wrote customized contracts and marketing materials for both group coordinators and third party vendors that advertised group travel product

Smithsonian Journeys, Senior Tour Consultant aaa February 2004 aaa January 2006

aa Selected to be one of two initial tour consultants for Smithsonian Journeys, a luxury educational travel

product line, and a new partnership between Smithsonian and EF

aa Liaison between Smithsonian Journeys tour programmers and EF staff and programmers

aa Held record for most Private Jet tour sales, took over all Private Jet tour sales and, as a result, was awarded a seat on two legs of an aaAAround the World by Private Jetaa tour

aa Developed marketing strategies and designed tour specific email & call marketing campaigns

aa Created training manuals & trained five member sales team on sales techniques, client protocol and policy

aa Consistently achieved over 100% of monthly sales goal, with several months in a row over 200%

Wine Departures, Tour Consultant aaa June 2003 aaa December 2005

aa Promoted to be the only specialized tour consultant for high-end wine group travel product, a new partnership between Wine Enthusiast and EF, out of the 40 member sales team at Go Ahead Tours

aa Managed all website customer inquiries and edited marketing materials with graphics & web design team

aa Coordinated and planned monthly wine events/tastings and yearly presence at the Boston Wine Expo to introduce new wine travel product to Boston wine professionals and aficionados, which in turn generated 30% more sales leads on average

aa Pursued joint business venture with TV Diner to increase local exposure to specialized market segments interested specifically in food and wine travel

aa Refined travel itineraries based on customer feedback & evaluations

UNIVERSITY ACTIVITIES & HONORS

aa Eta Sigma Delta, Hospitality Honors Society (2001 to 2003)

aa Boston University, Deanaaas List (2000 to 2003)

aa Dineraaas Club (SHA hospitality student group that arranged monthly dinners at local Boston restaurants to promote networking & tour restaurant facilities), Vice President (2001) President (2002 to 2003)

aa National Society of Minorities in Hospitality, member (2001 to 2002)

aa Boston University School of Hospitality Student Government, member (October 1999 to 2003)

SKILLS & CERTIFICATIONS

Certifications: NARUC Utility Rate School Certified (34.2 CPE Credits)

Computer: Proficient in MS Office Professional, Access, EasyBill Utility Billing System, CUSI & CBSW, QuickBooks, Aladdin Customer Database Systems

Restaurant POS Systems: Micros, POSitouch, Aloha & Squirrel

Languages: Basic conversational knowledge of spoken and written Spanish

Contact this candidate