Title:Linda Mastrangelo
***************@*****.***
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Name: Linda Mastrangelo
Address:
City: Lebanon
State: CT
Zip/Postal Code: 06249
Country:
E-mail: ***************@*****.***
Primary Phone:
Background
Most Recent Job Title: Senior Business Analyst
Most Recent Employer: Phoenix Life Insurance Co
Career Level: Senior (Non-Manager)
Availability or Timeframe: Negotiable
Authorized to work in the US: Yes
Security Clearance:
Do you have transportation: Yes
Over 18: Yes
Education: Some College
Languages Spoken:
Job Preferences
Desired Salary: Open
Willing to Relocate:
Desired Job Titles: Business Analyst
Desired Job Types: Employee
Work Status: Full Time
Desired Shifts: 1st Shift
Desired Travel: 25%
Category: Information Technology or Systems
Company Size:
Company Type:
Industry: Insurance
Resume
LINDA MASTRANGELO
H: 860-***-****
***************@*****.***
C: 860-***-****
SUMMARY
Senior Business Analyst with in-depth experience across all life insurance product lines,
plus illustration and administration system testing. Strong analytical skills and an
excellent problem solver with earned reputation as the Go to Person . Builds and
maintains positive working relations with others. A passion for working with numbers and
known for a high level of accuracy and detail focus. Proficient in Excel, as well as key
life insurance administration systems. Highly dependable and consistently exceeds
performance expectations. A self starter who looks forward to new challenges.
ACCOMPLISHMENT HIGHLIGHTS
. Lead Business Analyst for all inforce illustration product releases.
. Identified a critical error which saved the company $200,000 a year.
. Received bonus awards in recognition of outstanding performance and contributions.
. Key player in making sure all projects were completed on time, on budget and with a
high degree of accuracy.
. Exceeded goal for analysis which allowed developers to quickly locate source of code
problems.
. Demonstrated capability for working on several projects at the same time and managing
the demands of multiple projects.
. Recognized for ability to quickly and thoroughly learn key aspects of work
requirements.
. Set up complex formula filled spreadsheets that successfully validated illustration
values.
. One of only two people in the department who knew all aspects of handling the
traditional dividend paying block of business.
. Solely and successfully tested and completed dividend scale change with no additional
resources.
. Based on excellent performance and in-depth knowledge promoted to Senior Business
Analyst.
PROFESSIONAL EXPERIENCE
Phoenix Life Insurance Company
19972009
Senior Business Analyst
Illustration Modeling (20012009
)
Business Analyst
- Illustration Modeling (19972001)
Tested vendor illustration system for inforce life insurance products for functionality,
analysis for numerical accuracy and adherence to specifications. Gathered data and wrote
specifications to identify new fields to map for inforce illustrations. Created and
maintained documentation including specifications, testing criteria and test decks.
. Self taught and became department s knowledgeable expert in verifying accuracy of ACORD
XML Tags mapped for inforce illustrations.
. Successfully took on additional responsibility for production support for all inforce
products which encompassed six different administration systems and three different
illustration systems.
. Recognized for skill in working across multiple departments to get needed information.
. Based on skill and experience, coached and trained employees on inforce illustration
testing.
MassMutual Life Insurance Company
19961997Service Specialist
2
Maintained a block of policies, outside of the administration system, where all
functionality was processed through Excel. Responsible for manual accounting for financial
transactions and commissions for premium payments received on this block of policies.
. Designed and implemented, for the first time, excel workbooks which mirrored all
aspects of system processing in order to maintain an audit trail for policies handled
manually. Improved tracking.
. Successfully tested and implemented dividend scale change. Received special bonus.
Connecticut National Life Insurance Company
19791995
Senior Business Analyst
(19891995)
Tested and implemented new products on LifeComm administration system. Wrote
specifications and test plans.
. Played key role in testing administration system for system upgrades. Received bonus.
. Played key role in system conversion during transition to new company. Validated data
integrity.
Senior Policy Issue Technician
(19791989)
Responsible for validating and issuing new underwritten polices for final distribution to
agent.
. Quickly developed full knowledge of all aspects of new business processing from policy
input to policy issue to policy mailings.
. Successfully trained employees on all aspects of policy issue in Home Office as well as
Chicago and San Francisco offices. Received positive feedback.
Education and Professional Development
Eastern Connecticut State University- course work in English and basic programming
Windham High School
-Willimantic
Completed LOMA 1, 2 and 3
Knowledge of the following life insurance administration systems:
. Vantage
. LifeComm
. LifePro
. Admin Server
Strong knowledge of all forms of Life Insurance:
. Universal Life
. Variable Universal Life
. Traditional Products
. Term Products
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