High School Years Experience
Resume:
Mark Davis
Email: ********@************.***
Address:
City: Hazel Crest
State: IL
Zip: 60429
Country: USA
Phone: 708-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Organized and Reliable, detail-oriented Helpdesk/Systems administrator with 4 years experience. Motivated to drive projects from start to finish, independently and with a team.
Educational Background:
High School Dipolma from Benedictine University, Lisle IL 1/2001 to 8/2000 (Business Administration)
High School Dipolma from ECPI School of computer Technology, Lisle IL 1/2001 to 10/2012
Job History / Details:
Career Overview
Organized and Reliable, detail-oriented Helpdesk/Systems administrator with 4 years experience. Motivated to drive projects from start to finish, independently and with a team.
Qualifications
Strong analytical skills
Comfortable with change
Local remoter systems support
Resource/capacity planning
Proficiency in TCP/IP protocols
Vendor/Client relations
Digital printing/copying
Information security
Network asset management
Some Excellent communication skills
Extensive experience with [Barracuda Archiver & Backup server]
Remote access technology
Strong problem solving/troubleshooting skills
Systems Applications Technical Support
Technical Skills
Skills Experience Total Years Last Used
Windows, VMWare
Install new / rebuild existing servers and configure
Contribute to and maintain system standards.
Develop an maintain installation and configuration
Identify approaches that leverage resources
Install and configure systems that support staff
Create,change and delete user accounts per request
Repair and recover from hardware or software failu
Install new / rebuild existing servers and configure
Accomplishments
Software Development:
Barracuda Message Archiver
Aligned office departments and increased inter-department communication and data sharing.
Was apart of the process to break up of existing T-1 Mpls and replace with a coax solution for our 16 satellite offices
Increased company productivity by 15 percentage through client product for connectivity to our Collocation via vpn.
Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work.
Security Solutions
Managed client network security through installation of firewalls and VPN's. (Sikich managed solutions)
Work Experience
January 2008 to 10/29/2012 12:00:00 AM
The Housing Authority of the County of Cook Chicago, IL
IT Helpdesk / System Administrator
Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget.
Administered in-house and telecommuters phone system, network, Internet, e-mail and web site connectivity.Responsible for the management, maintenance, and Anti Virus security of the entire company's data network.
Promoted to System Administrator January 2012.
August 2002 to January 2008
The Housing Authority of the County of Cook Chicago Heights, IL
Stock/Warehouse Control
Managed central store room for the entire agency placed, received all orders for HACC. Also procured all vehicles via ICMS (Illinois Central Management Services)
Maintained vehicle maintenance and readiness as well as all lawn mower equipment.
January 1997 to August 2002
Advanage Wonder Cleaner, INC Harvey, IL
Senior Accounting Clerk
Maintained and entered all requisitions for purchase of Advanage Wonder Cleaner. As well as maintained inter office exchange server as well as the limited computer systems in the office.
August 1989 to August 1993
USS John F. Kennedy CV-67 FPO, AE
StoreKeeper United States Navy
Please See me.
Education and Training
2002 Benedictine University Lisle, IL
Associate of Arts Business Administration
Attended Benedictine University BAM program for adults. Please see me for more info.
1995 ECPI School of computer Technology Newport News, VA
Associate of Science Computer Technology
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