Customer Service High School

Raul Flores Jr.

Email: ********@*****-********.***

Address:

City: Mission

State: TX

Zip: 78572

Country: USA

Phone: 956-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Student level yet advanced in Computer and Internet also Networking. Excellent customer service experience almost more than 2 years working in retail. More than four years in knowledge of computers and cellphones. I have several certifications that are very good for telecommunications technologies and computer and internet /networking.

Educational Background:

High School Dipolma from South Texas College, Mcallen TX 1/2001 to 5/2012 (Computer Maintenance,A.A.S.)

Job History / Details:

Summary

Student level yet advanced in Computer and Internet also Networking. Excellent customer service experience almost more than 2 years working in retail. More than four years in knowledge of computers and cellphones. I have several certifications that are very good for telecommunications technologies and computer and internet /networking.

Highlights

Organized and detailed

Personable and approachable

Extensive knowledge of Computer Maintenance

Organizational skills

Excellent communication skills

Excellent research skills

Microsoft Word, Excel, PowerPoint

Quick learner

Verbal communication skills

Diagnostic testing

System troubleshooting

Specializes in [Computer Maintenance]

Excellent memory for faces and names

Troubleshoot/repair of computer and cellphone equipment

Skilled multi-tasker

Knowledgeable in Mac systems

Highly customer service-oriented

People-oriented

Positive and friendly

Retail merchandising experience

Bilingual in Spainsh

Critical thinker

Team leadership

Listening skills

Written and oral communicaton skills

Flexible

Reliable and dependable

Cheerful and energetic

Work History

November 2010 to Current

American Eagle Outfitters McAllen, Texas

Stock Member/Sales Associate

Education

2014 South Texas College McAllen, Texas

High School Diploma Computer Maintenance,A.A.S.

South Texas College Computer and Internet Specialist Certificate

Core Courses include: Introduction to Computer Technology, Microcomputer Systems Software, Electronic and Computer Skills, Introduction to Computer Maintenance.

Internet and Computing Core Certification (IC3)

Computing Fundamentals, Key Applications,Living Online.

C-Tech

Network Cabling Specialist Certification

Telecommunication Technologies Certification

Introduction to Copper Based Systems Curriculum

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