Customer Service Sales

Melanie Snow

Email: ********@********-*****.***

Address:

City: Valdosta

State: GA

Zip: 31605

Country: USA

Phone: 229-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.Highly enthusiastic customer service professional with 15 years client interface experience.

Educational Background:

High School Dipolma from Wiregrass Technical College, Valdosta GA 1/2001 to 4/2004 (accounting)

Job History / Details:

Career Overview

Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.Highly enthusiastic customer service professional with 15 years client interface experience.

Skill Highlights

Large cash/check deposits

Store maintenance

Inventory control

Telephone inquiries

Invoice processing

Telecommunication skills

Excellent communication skills

Courteous demeanor

Energetic work attitude

Active listening skills

Quick learner

Customer service expert

Multi-line phone talent

Opening/closing procedures

Core Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Professional Experience

November 2012 to 10/23/2012 12:00:00 AM

Snow Accessories Valdosta, Ga

Manager

Described product to customers and accurately explained details and care of merchandise.Computed accurate sales prices for purchase transactions.Assisted customers in person and via telephone.Communicated with vendors regarding back order availability, future inventory and special orders.Interacted with customers and retail buyers to expedite orders.Dedicated to continuously improving sales abilities and product knowledge.

Dedicated to continuously improving sales abilities and product knowledge.

Education

2003 Wiregrass Technical College Valdosta, Ga

GED accounting

Coursework in Business Administration and Organizational Development

Continuing education in medical field.

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