Customer Service Sales

Richard Sadler

Email: abpgaj@r.postjobfree.com

Address:

City: Seattle

State: WA

Zip: 98136

Country: USA

Phone: 206-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-driven Customer Services Representative with proven ability to establish rapport with clients.Energetic and reliable Retail Sales Associate with 10 years experience in a high-end merchandise environment. Enthusiastic, Marketing & Sales Performance-driven with a strong track record of success in developing and implementing dynamic marketing plans to goal.

Educational Background:

High School Dipolma from Central Seattle Community College, Seattle WA 1/2001 to 5/2000 (Business)

High School Dipolma from Rockwell Institute, Bellevue, WA, Seattle WA 1/2001 to 10/2012

Job History / Details:

Professional Summary

Results-driven Customer Services Representative with proven ability to establish rapport with clients.Energetic and reliable Retail Sales Associate with 10 years experience in a high-end merchandise environment.

Enthusiastic, Marketing & Sales

Performance-driven with a strong track record of success in developing and implementing dynamic marketing plans to goal.

Skill Highlights

Top sales performer

Excellent customer service skills

* Proficient in interpersonal communication/listening skills

* Management experience including a working knowledge of business Financials

* Basic computer knowledge/proficiency of POS or Windows system

* Organizational and time management skills

Strong ability to negotiate,

Demonstrated skill in communicating effectively, assigning and supervising the work of others and the ability to produce high quality work and meet deadlines in a fast paced, high volume environment successfully.

Appliance product knowledge: Refrerators,ovens microwave, ovens, washing machines, Dyer, dishwashers,gas and electric ranges from leading branding like GE, Maytag, Whirlpool Kenmore, Frigidaire. Luxury Kitchen products Bosch, GE Monogram, Miele, Thermador dacor Jenn-Air, Fisher&Payel, Kitchen Aid.

Highend consumer electronics products for the home. sounds,Security & Surveillance Products, Sony, Toshiba

Product of Knowledge of Luxury flooring & Rugs by Karastan

Work Experience

November 1994 to July 1998

furniture and appliance retailer Roberds Inc Tampa, FL

Retail Appliance Salesmen

Earned management trust by serving as key holder, responsibly opening and closing store.Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

May 2000 to 10/24/2012 12:00:00 AM

RD House Real Estate & Property Management INC Seattle, WA

Managing Broker/Owner

Excellent management of leasing, tenancy, maintenance and marketing functions

High client referral rate based on below average time on market, low late payment rate, and high tenant satisfaction

Researched and analyzed available rental inventory, rental cost trends, seasonal and demographic trends, and competitive corporate housing activity within the greater Seattle metro area

Hired as Leasing Agent, advanced into Property Manager Position where I successfully prospected for new clients through networking, cold calling, and in-person presentations, followed up with current and potential clients to ensure high rates of satisfaction.

Sales & Business development

Broker/Vendor Relations. Contract Negations. Competitive Sale Analysis

Policy Formulation. Budget Management P&L Financial Reporting

Sale Presentation/Closing Target Marketing Multimedia

August 1998 to May 2000

Sears Seattle, WA

Appliance sale Asst Flooring Mgr

Cross-trained and provided back-up for other customer service representatives when needed.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 percentage accuracy rate.

Communicated with vendors regarding back order availability, future inventory and special orders.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Interacted with customers and retail buyers to expedite orders.Maintained cleanliness and presentation of stock room and production floor.Assisted customers with store and product complaints.Implemented marketing strategies which resulted in 12 percentage growth of customer base.

Education and Training

2000 Central Seattle Community College Seattle, WA

Associate of Arts Business

Coursework in Business, Marketing and Communications

Rockwell Institute, Bellevue, WA Bellevue, WA

Associate of Arts Real Estate

Washington Real Estate Licensing Certification and Property Management Certification

Real Estate Designated/Managing Broker License

NARPM is the professional, educational, and ethical leader for the residential property management industry.

May 2000

Rockwell Institute, Bellevue, WA (R.E Broker )

August 2006

Rockwell Institute, Bellevue, WA (Highest level Designated Broker SPM)

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