Sales Sql Server

Karen M Smith

Email: ********@*************.***

Address:

City: Conyers

State: GA

Zip: 30012

Country: USA

Phone: 404-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Responsible IT administrator with 8 years committed to maintaining cutting edge technical skills and up-to-date industry knowledge; work well alone and as a part of a team. Effective communicator with strong technical documentation skills.

Educational Background:

High School Dipolma from Vanderbilt University Divinity School, Nashville TN 1/2001 to 5/1995 (Theology)

High School Dipolma from Fisk University, Nashville TN 1/2001 to 10/2012

High School Dipolma from, Nashville TN 1/2001 to 10/2012

Job History / Details:

Career Overview

Responsible IT administrator with 8 years committed to maintaining cutting edge technical skills and up-to-date industry knowledge; work well alone and as a part of a team. Effective communicator with strong technical documentation skills.

Qualifications

Software:

Microsoft Office, Microsoft SQL Server Matlab, Microsoft Word, Excel, PowerPoint, FileMaker Pro, Lotus Notes, MS Outlook, Typing speed of 65 WPM, Relationship Management

Soft Skills Leader/Trainer-- Horizon Software, Excellent communications and presentation capabilities, CRM Database Administrated: NetSuite, Salesforce.com. Customer Service

Technical Skills

Skills Experience Total Years Last Used

CRM: NetSuite Advanced 3 2011

CRM: Salesforce.com Advanced 4 2008

Accomplishments

Skills

Database: Microsoft SQL Server (2008r)

Backup and recovery, management of database security, high availability solutions, SSIS. Also possesses a very strong leadership, collaboration, teamwork and problem-solving skills.

Experience writing, debugging, and tuning Transactional SQL, DTS and SSIS stored procedures.

Ability to ensure the technical integrity of corporate databases by protecting against the loss or misuse of information and designing backup/recovery strategies.

Experience in troubleshooting and problem solving of MS SQL database Servers.

Experienced with the design, implementation, and administration of MS SQL Server database solutions.

SQL Server Replication (Native).

Experience managing 2008r2 RDBMS

Maintenance and tuning of the databases and replication.

Experience with setup and administration of SQL Server Database Security environments using Profiles, database Privileges and Roles.

Provide SQL Server database physical model creation and implementation (data type, indexing, and table design).

Experience working with merge and transactional replication.

Exposed in writing and optimizing T-SQL codes and stored procedures.

Exposed in performance of SQL Server software new installation and upgrades.

Exposed in Backup/recovery strategies implementation.

Work Experience

February 2006 to Current

NBBI Lithonia, GA

Instructor/Dean of Students

Assess student's prior collegiate course work for transferring credit hours to NBBI.

Analyze course work completed to meet degree attainment requirements.

Assist with student recruitment.

Coordinate preparations for successful academic journey from new student orientation up to graduation.

Edit individual course curriculums and proof certain course syllabi.

Responsible for the daily teaching of university-level students in areas of ethics, theology.

Coordinate the grading and calculation of student grades.

Thesis advisor to graduate students.

View and give suggestions and comments based on university's thesis guidelines.

Serve as an advisor to students to ensure all course work is on schedule and that the students are maintaining satisfactory grades according to the university's academic goals.

September 2008 to August 2011

Horizon Software Duluth, GA

Database Administrator

Act as company's authority on sales database by assisting sales and marketing departments in increasing qualified and accurate leads and ensuring data quality, integrity, and accessibility for end users.

Maintain territory sales plans and produce sales reports and ROI calculation tools monthly for each sales territory.

Oversee the ongoing analysis and data organization of the database and adherence to company's standards.

Perform database training and sales presentations to company's employees and end users.

Assist training department with creation of training materials for company's database users.

Research and analyze database information for integration with email marketing software.

11/2006 to 7/1/2008

Cannon Hygiene, Inc Norcross, GA

Corporate Manager/CRM Database Administrator

Manage the day-to-day administrative tasks at the corporate office.

Responsible for the writing and construction of the company's processes and procedures manual.

Assist the President of the company in all administrative duties including correspondence, setting up meetings, making flight and hotel reservations.

Manage accounts payable (paid company's bills, entered invoices of vendors into the system, ran checks for payments).

Assist with researching resources and placing ads for job openings within the company and screening potential new hires.

Set up permanent employee files and collected all essential paperwork needed for employment.

Manage sales database for sales report generation and forecasting.

Trained all sales consultants and sales managers on the use of CRM database software (Salesforce.com).

Monitor progress of sales consultants from the inception of the sale to the post-close of the sale.

March 2003 to October 2006

Recall North America Norcross, GA

CRM Database Administrator

Managed the 100 percent adoption rate within user group to the new CRM tool-Salesforce.com.

Completely aligned salesforce.com CRM model with the business processes through customization features of the application.

Stayed on top of organizational changes and business processes to adapt salesforce.com as necessary.

Ensure proper use of the application through ongoing training.

Wrote and developed the best practices for using the database through coordinating procedures in the company's sales support manual.

Maintained company's role hierarchy through the use of the sales database.

Acted as the single point of contact for inquiries from the user group concerning the CRM application.

Turn-around time went from 24 hours to 4 hours).

Established monitors for weekly clean up of database while demonstrating complete data integrity.

Implemented territory model of my own initiative that was adopted company-wide at all levels including Vice President of Sales and Marketing.

Identified and deployed interdepartme.

March 2003 to October 2003

Kraft Foods International Suwannee, GA

Project Administrator

Assisted company's area buyers in calculating and monitoring costs for.

area plants through Ariba/SAP system.

Responsible for sourcing all non-catalog items purchased by Kraft plants and providing feedback to purchases.

Performed research and investigations of all new suppliers' service agreements and insurance requirements before services were rendered at Kraft plant.

Education and Training

1995 Vanderbilt University Divinity School Nashville, TN

Master of Divinity, MDiv Theology

1992 Fisk University Nashville, TN

Bachelor of Science Business Administration Management,

BS

Additional Information

Karen has supported our Sales Team efficiently and effectively, maintaining and improving a client and prospect data base exceptionally. She is a tremendously positive person, with a dedicated sense of (results oriented) purpose. The progress made in that regard while she was with Horizon was outstanding; that due in large part to Karen's independent leadership and initiative.

George Levins, Senior Vice President of Sales, Horizon Software, International

Karen has helped to turn around our sales operations in managing and establishing the customer relationship management (CRM) tool. She has organized the tool's effectiveness in that it now is commensurate with sales processes from pre-sales to post-sales. Training all sales personnel and sales managers on the tool has been one of Karen's dominant leadership contributions to the corporate initiative for ongoing employee empowerment.

Alfonso Etherege, Sr. Regional Service Manager, Cannon Hygiene, Inc.

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