Administrative Assistant Manager
Resume:
Kimette Hill
Email: *********@********.***
Address: **** ******* ***** *
City: Norcross
State: GA
Zip: 30093
Country: USA
Phone: 678-***-****
Skill Level: Experienced
Salary Range: $20,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Kimette Grice-Hill
5360 Century Trace A
Norcross, Georgia 30093
*********@********.***
Objective: To acquire a positon in fast pace business in order use my expert skills as account manager. Who values great listening, communication and analytical skills
Experience:
01/2009-11/2012 First Investor Financial
Collector
Resolved 1-90 day delinquent accounts thru strong negotiation skills
Qualified customers for programs to bring their account current while educating them on their account status
Maintained file maintence while taking incoming call,sending emails and outbound call
Assisted in training new collectors on dialer and company procedures
Exceeded monthly goals set by company
12/2007/01/2009 CBE
Collector
Handle delinquent accounts for department of education student loans
Persuaded delinquent customer to rehab their loans to bring them out of
Default, receive inbound calls and place outbound calls
01/2007-09/2007 Bay Rock Mortgage
Loan Service/Administrative Assistant
Contact client to verify payments on recent transferred loans, scanned and filed information to the system for proper storage
Receive inbound calls and make outbound calls, process email and broker approval packages
Process payments and applied credit to the correct clients
05/2003-11/2005 Green Point/Green Tree
Loan Counselor
Deal with 30-90 day delinquent accounts with 100 + account worked per day to help bring accounts current
Responsible for meeting assigned production standard by collecting delinquent accounts
Education: Mackenzie High School, Detroit, MI
Diploma
Several Team player Monthly Goal and V.I.P awards for oustanding collection perform
Top Gun Award Monthly Goal Achievement Awards
Skills: 10 years collection and skip tracking experience, multiple phone line, software
Proficient with Microsoft Office, 1000 TSYS 1&2, Champs, NPS, CMS
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