Customer Service Insurance

Joan Wilson

Email: *********@********.***

Address: ***** ***** **** ****

City: Plainfield

State: IL

Zip: 60585

Country: USA

Phone: 815-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Joanie G Wilson

25001 Round Barn Road, Plainfield, IL 60585

815-***-**** *********@********.***

CLERICAL ADMIN

Professional Dedicated Communication Skills General Office Skills

Customer Service Meeting and Event Planning

Bulldog Express, Rockdale, IL. s 09/2008 - 4/2011

General Office

Checking for accuracy and maintaining all driver files required for DOT compliance. Responsible for IFTA sticker registrations, permits and licenses. Coordinated load pick-ups at rail yard. Job billing prep reconcile and approve for payment I-Pass and Prepass accounts. Assisted with company insurance including liability, cargo, and rental for trailers. Additionally health insurance account maintenance and annual re-quotes. Compiled accident files including expediting insurance.

Responsible for purchasing repair parts and supplies as directed, Maintained inventory on high usage and wear items necessary for maintenance.

Farmers Insurance Agency (Art Bosi), Bolingbrook, IL s...08/2007 - 09/2008

General Office / Secretary

Responsible for opening and closing of the office. Providing great customer service. Collecting money and posting funds to customer accounts, balancing and deposits. Booked appointments, Answered correspondence, follow up on emails. Planning meetings for sales and training.

Plainfield School District, Plainfield, IL s 08/1997 - 08/2007

Attendance Secretary, Plainfield South H.S. 2001 -2007

Received phone calls regarding attendance. Handled attendance questions and anomalies, Reported findings to Dean of Attendance. Completed all filing, correspondence and research as directed.

Summer School Secretary, Plainfield Central H.S. s 2005

Summer School Secretary, Plainfield South H.S. s 2006

Duties included; Registration and billing. Fee Collection, Assisting in class assignments. Daily attendance and reporting. Book distribution and return.

Lunchroom Supervisor, Walkers Grove Elementary s 1997-2001

Supervised during lunches and recess. Communicated with children to achieve participation in organized games and physical activities. Lunchroom set-up, clean-up and breakdown and needed.

Community Involvement - PTO President, 03/2002 - 05/2003

Skills: Microsoft Professional Office Suite, Verbal & interpersonal communication. Ability to adapt to new situations, follow directions, multitask, and meet deadlines

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