Customer Service High School

Spencer Crowley

Email: ********@**************.***

Address:

City: Houston

State: TX

Zip: 77077

Country: USA

Phone: 251-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Strong interpersonal skills developed through years of customer service experience. The variety of jobs held gives me a well rounded view of what is expected in the workplace both by employers and customers. Highly organized with the ability to work in a fast paced environment effectively, while producing high quality services.

Educational Background:

High School Dipolma from University of South Alabama, Mobile AL 1/2001 to 5/2008 (History)

Job History / Details:

Summary

Strong interpersonal skills developed through years of customer service experience. The variety of jobs held gives me a well rounded view of what is expected in the workplace both by employers and customers. Highly organized with the ability to work in a fast paced environment effectively, while producing high quality services.

Highlights

Creative problem solver

Back of house operations understanding

Ability to handle/resolve problems

Management and leadership experience

Food and beverage handling expert

Trained in food safety guidelines

Personable and affable

Proficient with Microsoft Products

Accomplishments

Junior Golf from age 8-10

1st Place in Soccer Tournament 2010

Experience

May 2012 to 11/6/2012 12:00:00 AM

The Grove Houston, Texas

Server

Responsible for daily setup including beverage setup and dining room organization. Nightly breakdown includes sanitizing food and drink preparation zones. Assisted in large banquets and buyouts of up to 300 ppl, consisting of organization of tables, designated food and drink zones.

April 2011 to 11/6/2012 12:00:00 AM

Ava/Alto Houston, Texas

Server/ Bartender

Responsible for daily setup including beverage setup and dining room organization. Communicate with the chef regarding specials or shortages. Maintain fine dining standards. Execute specialty drinks, wine service.

March 2008 to March 2011

O'Charley's Mobile, Alabama

Bartender/ Server

Daily bar setup. Execute specialty drinks. Serve alcohol responsibly. Maintain relationship with bar regulars for continued patronage. Breakdown at the end of shift including sanitizing food and drink zones.

December 2007 to June 2008

Metro Signs Mobile, Alabama

Sign Production and Installation

Worked with vinyl to produce a variety of signage, such as banners, magnets, decals etc. Worked at the Senior Bowl to produce and install all signs and advertisements.

August 2006 to March 2008

American Cafe Mobile, Alabama

Bartender

Daily bar setup. Execute specialty drinks. Delivered to nearby hotels. Increased happy hour business by advertising through social media outlets.

September 2006 to June 2007

All Points Inspection Mobile, Alabama

Mold Remediation

Following Hurricane Katrina assisted in detecting mold infestation to coastal properties. Also was responsible for removal of infected areas, and chemical treatment to prevent further damage. In some cases helped reinstall sheetrock after mold remediation.

Education

2008 University of South Alabama Mobile, Alabama

Bachelor of Arts History

Completed in 4 years, maintained a 3.0 GPA. Concentration in European History. Minor in Communication

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