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Customer Service High School

Location:
Beeville, TX
Posted:
November 06, 2012

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Resume:

Christine Kelly Fillingham

Email: abpg4l@r.postjobfree.com

Address:

City: Beeville

State: TX

Zip: 78102

Country: USA

Phone: 361-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Please allow me the opportunity to prove the asset i will become to you and your prestigious place of business.

High-performing, result -driven, Reliable, competent and professional with exceptional communication skills. Fluent in Spanish. Extensive experience working with a diverse client base. Proactive and resourceful administrative professional with 15 years experience providing administrative support.

Educational Background:

High School Dipolma from Flour Bluff High School, Corpus Christi TX 1/2001 to 5/1987 (Basics)

High School Dipolma from Flour Bluff High School, Corpus Christi TX 1/2001 to 11/2012

Job History / Details:

Professional Overview

Please allow me the opportunity to prove the asset i will become to you and your prestigious Law Firm

High-performing, result -driven, Reliable, competent and professional with exceptional communication skills. Fluent in Spanish. Extensive experience working with a diverse client base. Proactive and resourceful administrative professional with 15 years experience providing administrative support.

Summary of Skills

Administrative support

Schedule management

Meets/exceeds goals

Attention to detail

Legal support

Fluent in Spanish

Type [35-40] WPM,

Computer skills include but not limited to: Microsoft Excel Spreadsheets, Microsoft Office, Microsoft Outlook, Microsoft Word, Works and Internet research.

Multi-Task Management, Time Management, Internet Research, Letters and Memos, Organizational Skills, Proofreading, Reading Comprehension, Research, Scheduling, Speaking, excellent communications Skills, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Documentation, Email, Filing, Grammar,Travel Arrangements, Travel Booking, Travel Planning, accounts receivables, Data Collection, Data Entry.

Work Experience

November 2011 to Current

Woodridge Nursing and Rehabilitation Center Beeville, Tx

Certified Nurse Assistant

Employee of the month in 2012, Continue to successfully carry out HIPPA OSHA regulations for each individual patient/resident, continue to deliver prime care to each resident/patient on a daily basis. Perform ADL's, Vitals, perform and completed accurate documentation on 28-40 residents/patients on daily basis. Assist in the Orientation/training of potential Certified Nurse Assistants.

November 2005 to September 2010

Nebraska Urban -Indian Coalition Medical Clinic Lincoln, NE

Medical Interpreter/Medical Records Manager/CNA

Posted patient test results in on line database for physician and patient retrieval. Provided efficient customer service to clients. Successfully handled 50 to 70 patients per day. Managed incoming and outgoing calls for busy medical office. Accurately copied physician-dictated reports and complied with patient requests for copies of patient records. Coordinated admission processes and prepared medical records and agreement packets. Prepared and drafted all outgoing correspondence in a timely manner. Located, checked in and pulled medical records for appointments and incomplete patient charts. Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents. Assisted with medical interpretation PRN for each Patient appointment.

May 2000 to November 2005

Cornerstone Nursing Rehab Edinburg, Tx.

Certified Nurse Assistant

Successfully carried out HIPPA,OSHA regulations to each individual patient/resident, delivered prime care to each resident/patient on a daily basis. performed ADL's, performed Vitals, performed and completed accurate documentation on 15-28 residents/patients on daily basis.

December 1999 to December 2000

Trans-Med Ambulance Services Mcallen, Tx

Administrative Assistant to CEO

Managed incoming and outgoing calls for busy corporate office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Directly supported CEO in managing operation work flow. Prepared and drafted all outgoing correspondence in a timely manner. Oversaw inventory and office supply purchases. Improved timely paying of bills by developing flexible payment plans for patients.

October 1997 to July 1999

Clark Chevrolet McAllen, Tx

Administrative/ Accounts Receivables Secretary

Provided efficient customer service to clients. Successfully handled 50 to 70 accounts. Created spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for busy office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Oversaw inventory and office supply purchases.

January 1991 to September 1996

Law office of M.T. Sandoval, PC. LLC Houston, Texas

Administrative Assistant

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research, scheduled court docket, kept client schedule, filed motions, assisted in depositions, and assisted with Spanish interpreting during client-attorney consultations/meetings.

Education

2000 Vo-Tech Community College McAllen, tx

Certified Nurse Assistant

Graduated 2nd in my class out of 53, Familiar with all HIPPA, OSHA rules and regulations including client/patient confidentiality act., Familiar with Medical Terminology and knowledgeable in some American Sign Language.

1987 Flour Bluff High School Corpus Christi, Tx.

High School Diploma Basics

Focus on HS Diploma, GPA, Professional Development, Professional Training, Project Highlights, and Related Coursework.



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