Customer Service Representative

Albert Styer

Email: ********@***************.***

Address:

City: Coatesville

State: PA

Zip: 19320

Country: USA

Phone: 610-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Representative Driven Customer Services Representative with proven ability to establish rapport with clients.

Educational Background:

High School Dipolma from DCCC, Downingtown PA 1/2001 to 3/2012 (Academic)

Job History / Details:

Career Overview

Customer Service Representative

Driven Customer Services Representative with proven ability to establish rapport with clients.

Core Strengths

Conflict resolution

Strong organizational skills

Creative problem solver

Listening skills

Excellent communication skills

Fast learner

Courteous demeanor

Strong client relations

Energetic work attitude

Floor set design and visual displays

Large cash/check deposits

Cash management

Store maintenance

Shipping and receiving

Telephone inquiries

Customer service

Credit card processing

Telecommunication skills

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Work Experience

November 2010 to January 2012

Things Remembered Exton, Pa

Sales Representative

Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems, and providing new product information.Earned management trust by serving as key holder, responsibly opening and closing store.Greeted customers entering the store to ascertain what each customer wanted or needed.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Educational Background

2012 DCCC Downingtown, Pa

High school diploma

Contact this candidate