Customer Service Manager

Monica H. Ross Office Manager (no specific location)

Date: 2012-11-06, 1:05PM CST

**********@*****.***

Monica H. Ross

512-***-**** Cell

OBJECTIVE: A position with your office as a Front Office Assistant.

SUMMARY OF QUALIFICATIONS

Ten + years' experience as a Front Office Assistant reporting to Upper Management

Excellent customer service, cash transactions, organization and multi-tasking skills, claims writer, Independent worker with supervisory experience driving picking up customers taking to and from business meetings, appointments safely.

TECHINICAL SKILLS

Cdl, MS Word, HIM, Nursing, Java, Linx, HTML, Leadership, Communications, Insurance Claims,

Data Entry, cash register cash handling,collections

RELEVANT EXPERIENCE

Assisted in monitoring, coordination and scheduling of meetings and correspondence

related to Congressional committees, legislation and federal agencies and others.

Provided support for external websites, newsletter, webinars, workshops,

and other media.

made travel arrangements, schedules conference calls and appointments, creates

expense reports and maintains calendars for external affairs team.

Provided general support such as answering telephones, assisting and resolving issues and

inquiries of visitors, reviewing and controlling incoming and outgoing correspondence,

and following-up on operational commitments and communication between transportation headquarters

Acted as the Office Manager, which requires among other things acquisition of supplies,

scheduling maintenance of office equipment and interfacing with the Property

Management Company.

Assists with special projects as needed: maintained radio dispatch keep up with record material

made sure inspections on vehicles are maintained and vehicles are being serviced properly on a daily basis.Drive buses picking up patients taking to and from appointments.

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