Medical Records

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This is how employers will see your resume as it appears in the ACHE Resume Bank. Please review the information carefully. To make changes, close this window to return to the Confirm Resume screen and click the Edit link in the section you want to change. HTMLRendererResumeNavigationLinksResumeInstructionalTextReferralContactInfopixel.gifpixel.gif CONTACT INFOimages/Wordtemplate.gifhttp://www.ache.org/upload/resumes/32483/Debra Resume Jan2012.docView Uploaded Filepixel.gifDebra Martino, MBA

2621 South 16th Street

Philadelphia,PA 19145

Home: 215-***-****

Other Phone: 267-***-****

Contact Preference: E-mail

E-mail: mailto:************@*****.******** Martino

Titlepixel.gifpixel.gif EXPERIENCEpixel.gif Mar-2007 PresentDrexel Center for Women's HealthPhiladelphia, PAClinical Office ManagerJob Responsibilities:

Allscripts super user liaison for 2011 EMR upgrade. Responsible for all operations of practice, which includes scheduling, insurance verification, registration, patient flow, check-in and check-out, scanning, resolution of patient complaints and materials management Supervise, interview, coach, counsel and motivate a medical office consisting of 20 employees Demonstrates fiscal responsibility by monitoring, analyzing and adjusting practice expenses to meet budgetary targets Manage payroll and reimbursement accounts Maintain template for master and daily schedule Organize and facilitate weekly physician meetings and monthly team building initiatives/meetings to foster open communication Work collaboratively with Director of Operations to increase productivity of Call Center; Developed new policies and restructured the call distribution center; decreased call abandonment rate from sixty to ninety percent Ensure practice is compliant with all federal, state and local regulatory standards including HIPPA, OSHA, JCAHO and CLIA Ability to make executive decisions while maintaining company policies. Skills: goal oriented, self starter, creative problem solver, detail oriented, excellent customer services and organizational skills Job Accomplishments:

More than 15 years experience in healthcare; More than 9 years experience in law Part of the leading team to support physicians and staff through seamless transition from paper medical records to Allscripts electronic medical records system; Received Allscripts Super User Certification Developed and implemented policies and procedures for new call center in order to increase patient satisfaction and service excellence Re-organized staff functions to include cross training spacer.gif Jun-2000 Mar-2007Jefferson/duPont PediatricsPhiladephia, PAAdministrative CoordinatorJob Responsibilities:

Assistant to Administrator and Chief of Pediatrics Supervised a support staff of 28+ Assisted in management operations to accommodate a 1900+/month patient volume Liaison between staff, physicians and patients to review and resolve complaints and issues Assisted in budget administration On site materials manager Managed payroll and reimbursement accounts Maintained template for master and daily schedule Served as site Compliance Officer - Instructed and implemented safety guidelines for JCAHO compliance, resulting in efficient patient care Job Accomplishments:

Part of the leading team to support physicians and staff through seamless transition from paper medical records to EPIC electronic medical records system; Received Epic Super User Certification; Also lead the transition of paper medical records to Allscripts electronic medical records system; Received Allscripts Super User Certification Developed and implemented prenatal and ICN newborn visit tracking system to increase new patient volume Developed and implemented unplanned time-off tracking system to reduce absenteeism and lateness for multiple practices; schedule work/staffing assignments accordingly Developed and implemented monthly statistical data to monitor team performance and prepare quarterly evaluations spacer.gifTitlepixel.gifpixel.gif EDUCATIONpixel.gifEducation2007Rosemont CollegeRosemont, PAMBA Business Administration

Titlepixel.gifpixel.gif ADDITIONAL INFORMATIONpixel.gifEducationYears of Healthcare Management Experience: 12List of Other Previous PositionsKUBERT,

HIMMELSTEIN & ASSOCIATES, P.C., Philadelphia, PA ParalegalAugust 1993July 1997 Liaison between clients, attorneys, and physicians Responsible for document management Interviewed potential clients and compiled facts and information for cases Coordinated medical treatment and benefits Drafted pleadings, complaints, correspondence, and other legal documents Conducted case law research and complex investigation of facts Attended and witnessed Independent Medical Examinations Supplemental InformationMichael Weisberg,

Esq, P.C., Philadelphia, PA Legal SecretaryJanuary 1988July 1990ParalegalJuly 1990July 1993

Specialized Training, Licensure, or CertificationBasic Life Support American Heart Association (Expires May/2013) Paralegal Certificate (1990) Epic Super User Certification (2006) Major Work Experience Ambulatory Care/Emergency Services 12

Titlepixel.gifpixel.gif OTHER INFORMATIONpixel.gifEducationSalary Requirements $40,000-65,000 Willingness to Relocate As specified Where Are You Willing To Relocate DE NJ PA START OF SmartSource Data Collector TAG END OF SmartSource Data Collector TAG

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