Administrative Assistant Data Entry
Resume:
MARISSA D. IVEY
Unit ***
Houston, TX 77080
*******.****@*****.***
EDUCATION
Central State University, Graduated: May 2012 Wilberforce, OH
Bachelor of Telecommunications/ Broadcast Media; 3.2 GPA
PROFESSIONAL EXPERIENCE
May 2012- November 2012 TelePerformance USA Fairborn, OH
AT&T Customer Care Android Agent
• Assist AT&T customers with all their wireless needs
• Service over 250 customers on the phone per week
o Ability to Listen closely to Customers
o Data Entry
o Time Management
• Using multiple programs on a computer to effectively and efficiently help all the callers
Fall 2008-Spring 2012 Central State University Wilberforce, OH
Receptionist / Administrative Assistant
• Answering multiple-line phones in the Office of Admissions
• Answered student’s questions. Identified and resolved problem elements
• Copied, faxed, printed, sorted and distributed correspondence
Summer 2011 WRTV Channel 6
Indianapolis, IN
Intern
An intern works with reporters/photographers both inside and outdoors to get a story and formulate it into a one minute
and 10 second news package.
• Recording live shots and stand ups
• Writing 10 second Readers for the Anchors to be read in the newscast
• Interviewed people for specific stories, then wrote the story in the format of how I think was best
Summer 2010 KPRC Local 2
Houston, TX
Intern
A summer intern assists the editors, writers, and photographers.
• Answering multiple-line phones at the news station
• Researched facts for various news stories
• Edited short news stories, formulated newscasts
SKILLS AND MAJOR COURSES COMPLETED
Microsoft Office, Avid, Final Cut Pro, Communication skills, Writing for Electronic Media, Reporting, Media Law
and Ethics, WCSU-88.9 radio station, Minimal Speaking, understanding and communicating in Spanish
Demo Reel Link: http://youtu.be/aGTxaXYdfFI Facebook: https://www.facebook.com/marissa.desiree.9
ACTIVITIES AND HONORS
Dean’s List: 2009, 2010, 2011, Freshman Class Top Scholar 2009, Tau Beta Sigma National Honorary Band
Sorority Inc., Corresponding Secretary, Flag Captain in Marching Band, Spanish Tutor, Diva to Heiress
Organization, Vice President 2010
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