Customer Service Speech Language Pathologist

Cindy Johnson, M.S., CCC-SLP

Email: abpfwk@r.postjobfree.com

Address:

City: Wausau

State: FL

Zip: 32463

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified Speech Language Pathologist with Certificate of Clinical Competence (CCC). Extensive work with early intervention through geriatrics. Organized problem solver who swiftly handles changing caseloads and therapy related duties. Enthusiastic and dedicated to achieving superior patient outcomes while participating as a member of a multidisciplinary case-management team. Driven and compassionate healthcare professional with 12 years hands-on experience in fast-paced hospital, longterm care, home health, early intervention, outpatient, and school environments. Accountable and responsible with a strong focus on patient wellness.

Educational Background:

High School Dipolma from Nova Southeastern University, Davie FL 1/2001 to 5/2005 (Speech Language Pathology)

Job History / Details:

Professional Summary

Certified Speech Language Pathologist with Certificate of Clinical Competence (CCC). Extensive work with early intervention through geriatrics. Organized problem solver who swiftly handles changing caseloads and therapy related duties. Enthusiastic and dedicated to achieving superior patient outcomes while participating as a member of a multidisciplinary case-management team. Driven and compassionate healthcare professional with 12 years hands-on experience in fast-paced hospital, longterm care, home health, early intervention, outpatient, and school environments. Accountable and responsible with a strong focus on patient wellness.

Licenses

Vital Stim certified

Certified Dementia Practitioner

BLS - Basic Life Support

CPR certified through American Heart Association

ASHA certified

Hanen "It Takes Two To Talk"

Skill Highlights

Adaptive to changing environments

Exceptional interpersonal communication

Empathetic and patient

Consistent quality care

Team training and supervision

Customer service-oriented

Strong presentation skills

7 years experience in schools

Policy and program development

Patient/family focused

Supervisory experience

Promotes positive behavior

Accomplished leader

Efficient multi-tasker

Strong work ethic

Resourceful and reliable worker

Professional Experience

October 2008 to November 2012

Washington Rehab & Nursing Center-Signature Healthcare Chipley, Florida

Speech Language Pathologist

Earned repeated commendations from supervisor and patients for providing high-quality, compassionate care.

Advocated for and strove to protect the health, safety and rights of the patient.

Developed clinical programs (Beautiful Minds/Sensory Sensations)

Communicated effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care.

Contributed to team meetings and collaborated with management in the decision-making process.

Consistently exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.

Directly supervised clinical students and support staff, including certified and licensed assistants, technicians and volunteers.

Closely collaborated with management team to make necessary improvements and satisfy resident needs.

Continually maintained and improved the company's reputation and positive image in the markets served.

Routinely collaborated with department managers to correct problems and improve services.

Conducted patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.

Established staff schedules and assignments based on facility needs.

Assisted RSM in daily office management through Rehab Optima with full manager access.

Completed GROW program for future placement of a rehab manager. Developed schedules for 13 therapist. Set Medicare RUG levels.

Participated in facility surveys and inspections. Assisted in recruitment, hiring, and training therapist and restorative CNA's.

Developed hydration cart program. Developed restorative dining program.

Planned and organized staff development and orientation program for nursing and therapy services.

Education and Training

2005 Nova Southeastern University Davie, Florida

Master of Science Speech Language Pathology

Crossed over Master's into Doctorate (Ed.D) coursework with a focus on Administration and Supervision in Speech Language Pathology and a minor in Geriatrics with 90 percentage completion.

Community Service

President of Employee Committee at Washington Rehab & Nursing Center

Chairman for Relay for Life at Washington Rehab & Nursing Center

Member of Chamber of Commerce in Chipley, FL and Chairman of the Chamber Ambassadors

Board Member for Washington County Arts Council

Kiwanis member

Mentor for Take Stock in Children

ASHA member FLASHA member

Coordinated University of Florida Master Gardener's program with therapist for horticultural therapy.

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