Customer Service Management

Spencer Wilkins

Email: abpfva@r.postjobfree.com

Address:

City: Maywood

State: IL

Zip: 60153

Country: USA

Phone: 773-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a managerial position and utilize my knowledge and experience in business operations.

Educational Background:

High School Dipolma from KELLER GRADUATE SCHOOL OF MANAGEMENT, Chicago IL 1/2001 to 6/2003 (Business Administration Marketing)

Bachelor's Degree (BA,BS) from DEVRY INSTITUTE OF TECHNOLOGY, Chicago IL 1/2001 to 11/2012

Associate's Degree from MALCOLM X COLLEGE, Chicago IL 1/2001 to 11/2012

Job History / Details:

Professional Summary

To obtain a managerial position and utilize my knowledge and experience in business operations.

Core Qualifications

Operations management

Data management

Results-oriented

Team leadership

Experience

September 2004 to June 2011

FRESH EXPRESS/CHIQUITA BRANDS Franklin Park, Illinois

Maintenance scheduler/planner

Schedule preventive maintenance on equipment and building on a daily, weekly, monthly and yearly basis.

Monitored database to keep track of all maintenance inventory.

March 2002 to December 2003

CHICAGO BOARD OF EDUCATION Chicago, Illinois

Customer Service

Monitored incoming call for the information center at the Board of Education Headquarters.

Planned and executed worked as an IT troubleshooter for all regions and as a data processing specialist for Region 1.

September 1999 to October 2001

FRESH EXPRESS, INC Franklin Park, Illinois

Maintenance clerk/buyer

Effectively controlled the purchasing parts and supplies for maintenance department.

Reviewed and provided daily and monthly reports needed to manage the inventory system.

July 1985 to September 1999

WALTER H. SOBEL, FAIA & ASSOCIATES Chicago, Illinois

Draftsman/technical support

Drafting, purchasing supplies and equipment, file management, assembling marketing materials and calculating building cost estimates.

Education

12-2003 KELLER GRADUATE SCHOOL OF MANAGEMENT Chicago, Illinois

Master Business Administration Marketing

Minor in Marketing

GPA 3.0

6-1999 DEVRY INSTITUTE OF TECHNOLOGY Chicago, Illinois

Bachelors Business Administration Business Operations

Minor in business operations

GPA 3.2

Operations management

5-1997 MALCOLM X COLLEGE Chicago, Illinois

Associates Applied Science

Accounting

Coursework in Accounting

GPA 3.6

Professional Affiliations

Keller Graduate School of Management Alumni Association

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