Sales Customer Service

Krichelle Murphy

Email: ********@**************.***

Address:

City: South Weber

State: UT

Zip: 84405

Country: USA

Phone: 801-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard working and energetic manager and top-rated sales associate with more than 5 years leading dynamic sales teams in fast-paced markets.

Educational Background:

High School Dipolma from Layton High School, Layton UT 1/2001 to 6/2000 (General Education)

Job History / Details:

Career Focus

Hard working and energetic manager and top-rated sales associate with more than 5 years leading dynamic sales teams in fast-paced markets.

Summary of Skills

Goal-oriented

Re-seller relationship optimization

Top-rated sales performance

Highly customer service-oriented

Self-sufficient

Positive and friendly

People-oriented

Exceptional time management

Excellent work ethic

Dependable and reliable

Resolution-oriented

Relationship selling

Exceptional time management

Persuasive communication expertise

Excellent negotiating tactics

Sales force training

Staff development/training

Accomplishments

Managed a successful sales team of 20 members who consistently exceeded sales goals by 15 percentage each month.Named "Employee of the Month" June 2002, July 2002, August 2002, September 2002, October 2002. Top Sales manager at Greentea HP in October 2011, November 2011 and December 2011.

Professional Experience

March 2011 to March 2012

Greentea HP Ogden, Utah

Regional Sales Manager

Managed team of 20 sales professionals.Surpassed revenue goals in four consecutive quarters. Surpassed revenue goals in four consecutive quarters.Hired and trained all sales staff for new store location.Generated monthly and annual sales reports.Trained in negotiations and time management.

June 2009 to April 2011

Accelerated Equity and Development Draper, Utah

Inbound Sales Representative

Informed customers about sales and promotions in a friendly and engaging manner.Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Built relationships with customers and the community to promote long-term business growth.

February 2003 to April 2009

RB Realthy Las vegas, Nevada

Outbound Sales Manager

Consistently recognized by management for providing superior customer service.Promoted to Team Lead after only 3 months in position.Created repeat business by developing long-term relationships with regular customers. Led sales calls with team members to establish sales and customer retention goals.Created and directed sales team training and development programs.

February 2002 to February 2003

Discover Financial Services West Valley City, Utah

Outbound sales representative

Provided accurate and appropriate information in response to customer inquiries.Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.Participated in various incentive programs and contests designed to support achievement of production goals.Recognized as top sales generator, increasing sales level by 70 percentage in 2002. Received company Employee Performance Award after maintaining record sales achievement of 20 percentage growth five months in a row alone.

Education

2000 Layton High School Layton, Utah

High School Diploma General Education

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