Customer Service Sales

Freddy Fuentes

Email: ********@***************.***

Address:

City: Albuquerque

State: NM

Zip: 87114

Country: USA

Phone: 505-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a career where I showcase my excellent customer service and sales skills, while exceeding company expectations and moving up in the company.

Educational Background:

High School Dipolma from Roswell High School, Roswell NM 1/2001 to 5/2007 (General Studies)

Job History / Details:

Summary

Seeking a career where I showcase my excellent customer service and sales skills, while exceeding company expectations and moving up in the company.

Highlights

Highly customer service-oriented

Self-sufficient

Positive and friendly

People-oriented

Commissioned sales

Retail merchandising experience

Detail-oriented

Exceptional time management

Efficient data entry

Relationship selling

Resolution-oriented

Dependable and reliable

Accomplishments

Employee of the month for 7 consecutive months at GoWireless.

Highest gross profit for 7 consecutive months at GoWireless.

Work Experience

October 2011 to Current

Sport Systems Albuquerque, NM

Warehouse/Sales Associate

I am a warehouse/sales associate my duties are receiving shipments of merchandise in, put the sku's in the system, tag all the merchandise and put it in the correct department. I also help customers find the merchandise they are looking for and make sales.

July 2010 to October 2011

GoWirelss Albuquerque, NM

Wireless Consultant/Salesman

I was a wireless consultant who's duties included greeting customers as soon as they entered the store, find out what kind of service they need, give them the best options available for their specific needs, find the right cell phone for their needs, then call back 3 days later, 2 weeks later, then 1 month later to make sure everything is working good for them. I was also responsible for hitting certain quotas for each month in which i exceeded expectations every month.

June 2009 to July 2010

Sports Authority Albuquerque, NM

Sales Associate

I was a sales associate and my duties included, helping customers find what they where looking for, give opinions on what I would purchase pertaining to what kind of activity they where doing, push to sell add on purchases and hit my weekly quota for sales.

September 2008 to June 2009

Big 5 Sporting Goods Roswell, NM

Customer Service Rep

I greeted customers as they came into the store. My duties where to interact with the customer and see what they where looking for and show them where it was located. I also gave opinions on what I would purchase for certain activities.

February 2008 to August 2008

Hastings Video Roswell, NM

Department Manager

I directly supervised sales associates in my department. My duties where to make sure my associates where providing excellent customer service, make sure the department was clean and kept up with, and make sure the customers experience was a great one.

July 2007 to February 2008

Blockbuster Video Roswell, NM

Shift Manager

I Directly supervised sales workers in a retail establishment. Duties included data entry, attending to customers purchases and complaints, and made sure their experience in the store was beyond satisfactory.

Education

2007 Roswell High School Roswell, NM

High School Diploma General Studies

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