Customer Service Quality Control

Walter Spain

Email: ********@*********.***

Address:

City: Wylie

State: TX

Zip: 75094

Country: USA

Phone: 214-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Manufacturing and production professional skilled in leading high-producing teams and using lean manufacturing to reduce costs and increase process efficiency.

Educational Background:

High School Dipolma from University of North Texas, Denton TX 1/2001 to 5/1997 (Business Administration)

High School Dipolma from Brookhaven College, Denton TX 1/2001 to 11/2012

Job History / Details:

Summary

Manufacturing and production professional skilled in leading high-producing teams and using lean manufacturing to reduce costs and increase process efficiency.

Highlights

Experienced in production scheduling

Knowledgeable of quality control standards

Procurement specialist

Purchasing ability

Working knowledge of engineering

Skilled in finance

Dedication to product quality

Conditioning and quality procedure expertise

Accomplishments

Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.

Experience

11/4/2012 12:00:00 AM

Led regular stand-up meetings, events and continuous improvement projects with measurable goals.Coordinated closely with quality control regarding products awaiting dispositions.Maintained and enforced a safe and clean working environment at all times.Defined manufacturing performance standards and reviewed the performance outcomes to set future targets.Identified staffing and capital needs, collected relevant data and wrote justifications for established needs.Diligently maintained safety and quality standards.Budgeted monthly departmental expenses and implemented cost controls.Created workforce planning and development models to inform quarterly scheduling and processes.

11/4/2012 12:00:00 AM

Cytec Engineered Materials Dallas, TX

Production Planner

Plans and prepares production schedules for manufacture of industrial or commercial products: Draws up master schedule to establish sequence and lead time of each operation to meet shipping dates according to sales forecasts or customer orders. Analyzes production specifications and plant capacity data and performs mathematical calculations to determine manufacturing processes, tools, and human resource requirements. Plans and schedules workflow for each department and operation according to previously established manufacturing sequences and lead times. Confers with department supervisors to determine status of assigned projects.Expedites operations that delay schedules and alters schedules to meet unforeseen conditions. Prepares production reports and list of required materials, tools and equipment. May prepare lists of required materials, tools, and equipment.

11/4/2012 12:00:00 AM

Flextronics International

Senior Production Planner/Scheduler

Responsible for maintaining production work orders of the factory.Focusing on internal and external customer satisfaction.Create and execute a factory schedule, organize tasks, time, resources, and people. Responsible for MPS loads.Focus on item master integrity in planning BOMs and setting up safety stock levels Kanbans.Interface with program management

11/4/2012 12:00:00 AM

Thermalloy, Inc.

Production Scheduler/Planner

Scheduled manufacturing work orders for Dallas and Mexico, while

using MPS/MRP on JBA software. Communicate logistic and transportation issues through production. Solve manufacturing problems associated with scheduling. Communicate with customer service and purchasing to resolve problems.Lucent Champion- communicates directly with purchasing agent on shipments and production issues. Design custom packaging for clients

11/4/2012 12:00:00 AM

Site Scheduler

Assessed and trained personnel for promotion to cross-functional operations.Diligently maintained safety and quality standards.Optimized scheduling based on deep expertise of machine capacities and equipment.Created workforce planning and development models to inform quarterly scheduling and processes.Organized, prioritized and managed plant maintenance projects to keep facility safe, efficient and clean.

Education

1977 University of North Texas Denton, TX

Bachelor of Science Business Administration

1993 Brookhaven College Farmers Branch, TX

Associate of Science Business

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