Manager Customer Service

Paula Buck

Email: ********@***************.***

Address:

City: Carnesville

State: GA

Zip: 30521

Country: USA

Phone: 706-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Assistant Manager with 5 years in upscale retail apparel and extensive visual merchandising in a fast-paced deadline-driven environment. Enjoys helping customers find products to meet their needs.

Educational Background:

High School Dipolma from Athens Technical College, Athens GA 1/2001 to 6/1996 (Accounting)

Job History / Details:

Summary

Assistant Manager with 5 years in upscale retail apparel and extensive visual merchandising in a fast-paced deadline-driven environment. Enjoys helping customers find products to meet their needs.

Highlights

MS Office proficient

Excel

Microsoft Word

Outlook

Basic clerical knowledge

Excellent time management

Typing speed 45 WPM

Barcode scanning

Reliable and dependable

Team leadership

Resolution-oriented

Customer Service

Accomplishments

Awarded the first 100 percentage on the customer service Mystery Shop for our store in 2007.

Fulfilled all supervisory duties when Store Manager was on vacation.

Certified in two stages of Visual Merchandising and Detailing for Tommy Hilfiger.

Experience

October 2007 to 11/4/2012 12:00:00 AM

Tommy Hilfiger Commerce, GA

Assistant Manager

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Received and processed cash and credit payments for in-store purchases.Shared product knowledge with customers while making personal recommendations.Worked as a team member to provide the highest level of service to customers.Verified that all merchandising standards were maintained on a daily basis.

April 2006 to October 2007

RaceTrac Petroleum Commerce, GA

Night Shift Manager

Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

January 2000 to April 2005

Earthsafe, Inc Lavonia, GA

Office Manager

Placed special merchandise orders for customers. Processed payments both over the phone and by Internet. Maintained customer data base. Operated multi-line Switchboard.

Education

1996 Athens Technical College Athens, GA

Associate of Applied Science Accounting

3.75 GPA. Member of the Phi Theta Kappa Honors Society. Honor Graduate.

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