Customer Service High School

Andre Mcfarlane

Email: ********@*************.***

Address:

City: Laveen

State: AZ

Zip: 85339

Country: USA

Phone: 248-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from unknown, Laveen AZ 1/2001 to 5/2012 (computers)

Job History / Details:

Career Overview

Motivated customer service representative with retail experience in a fast-paced environment.

Core Strengths

Excellent communication skills

Problem solver

Energetic work attitude

Active listening skills

Quick learner

Customer service expert

Microsoft Windows Operating system.

Mac operating system.

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

October 2011 to October 2012

Filenes Basement brooklyn, NY

Sales Associate

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Described product to customers and accurately explained details and care of merchandise.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

December 2010 to October 2011

Sharons Catering brooklyn, NY

Assistant Chef

Assisted customers in person and via telephone.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 percentage accuracy rate.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Interacted with customers and retail buyers to expedite orders.Maintained cleanliness and presentation of stock room and production floor.

March 2009 to September 2009

The Human Condition Brooklyn, New York

Intern

Managed executive database-files,documentations and electronic records, Prepared reports, memos,letters,mailing and other documents,using various computer/software tools. Met high level of quality standards for office services.

Educational Background

12 unknown laveen, AZ

High School Diploma

Continuing education in high school.

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