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Customer Service Design

Location:
Calgary, AB, Canada
Posted:
November 02, 2012

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Resume:

AM

Anna Markle

*** ********* ***** ** *******, Alberta T3A-2A7

Phone: 403-***-**** E-Mail: abpfne@r.postjobfree.com

Education

SAIT Polytechnic, School of Manufacturing and Automation 2010-2012

Diploma in Mechanical Design Technology .

Received the Jason Lang scholarship

St. Francis 1999-2003

High School Diploma

Certified in:

WHIMS, First Aid (re-certified May 2011) and Avalanche Safety Level 1

Experience

Drafter, North Rig Catwalk Technologies, Cochrane, Alberta, 2012 to current

Produced accurate, detailed manufacturing and assembly drawings for prototype units. Revised existing

drawings. Followed existing organizational and drafting standards. Produced bill of materials for purchasing.

Mechanical Design Technologist (SAIT Capstone), Evans Consoles, Calgary, Alberta, 2012

Worked within a team to develop a feasible design solution, which meet given specifications. Produced in

depth research, sketches, 3D models and working prototypes.

Lead Cable Technician, Activo, Calgary, Alberta, 2009-2011

Specialized in projects encompassing the installation, maintenance and repair of telecommunication

equipment. Oversaw logistics on many projects, including labor and materials. Coordinated with office

personal, my team members and other trades to insure problem free, efficient results catered to the customer s

specifications.

Lead Cable Technician, Demarcation Point, Calgary, Alberta, 2007-2009

Worked in a team environment or individually to install and test data, wireless, fiber optic and telephone lines to

customer s specifications and construction codes.

Customer Service, Carbon Copy Digital, Calgary, Alberta, 2007

Established and nurtured customer relationships. Acted as a liaison between sales, customers and production.

Skills

Able to work through the design process, from conceptual ideas to a final functioning design. Experience with

interpreting and creating technical drawings and schematics. Proficient with SolidWorks, AutoCad, Adobe

Design Suite and Microsoft Office. Strong multitasking, communication and organizational skills. Proven aptitude

in innovative problem solving. Experience with creating in depth sketches, prototypes and models to

demonstrate design solutions or ideas. Rapid development of specific ski lls situated to the environment. Strong

understanding of manufacturing processes and the requirements of good design.



Contact this candidate