Sales High School

VENETRIC JACKSON

Email: ********@**************.***

Address:

City: Sugar Land

State: TX

Zip: 77498

Country: USA

Phone: 409-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

OBJECTIVE: A highly effective communicator and visionary leader with a keen understanding of business priorities and demonstrated expertise in a rapidly advance business, that enables me to use my organizational, technical, and interpersonal skills to work and grow at all levels of the organization and to be of great asset to the company.

Educational Background:

High School Dipolma from University Of Phoenix, Houston TX 1/2001 to 11/2012 (Business Management)

High School Dipolma from, Houston TX 1/2001 to 11/2012

Job History / Details:

Summary

OBJECTIVE: A highly effective communicator and visionary leader with a keen understanding of business priorities and demonstrated expertise in a rapidly advance business, that enables me to use my organizational, technical, and interpersonal skills to work and grow at all levels of the organization and to be of great asset to the company.

Accomplishments

Leadership Council Mentoring Program Superior Soft Skills

Strong Judgment Peer Coaching RUM Program Leadership

Verbal Communication Toastmasters Project Management

Junior Achievement People Pix Hiring Developer

Experience

August 2002 to November 2012

JPMorganChase Bank Houston, TX

Business Online Tech

Business & Consumer Online Tech Specialist includes accepting deposits, checks, and making payments attain and solve complaints of account holders, extensive knowledge in troubleshooting user problems relating to operating systems, Windows PC & MAC workstation and server, MS Word, MS, Excel, HTML, User rights and permission, disabling and enabling accounts, firewalls, translate complex ideas and processes into technical facts, performed upgrades, installation of software and drivers and essential desktop troubleshooting.

Respond to escalated bankers and clients inquiries using my ability to put them at ease by acknowledging their special need for information and explanations.

Performs full service banking transactions in compliance with legal requirements and bank policies and procedures.

Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns.

Relief Unit Manager includes managing teams, training, evaluate, reward and discipline staff. Improving employee morale, monitor logging in and out sessions, Coaching and Feedback Sessions, Mentoring Program, Monitor calls using NICE systems, Review reports and Interviewing.

August 1999 to February 2002

MCI WorldCom Houston, TX

Inbound Global Care Consultant II

Ability to use interpersonal skills to identify and determine different customer types utilizing research with tools and information provided.

Communicate complex information to employees/managers on all levels, ability to work effectively in a fast paced environment managing multiple job task and priorities.

Responsible for sales of solutions to Global Account customers that extend beyond the capabilities of traditional products.

August 1998 to June 1999

Touch of Class Houston, TX

Patient Care Coordinator/Lead Receptionist

Answered phone calls, Sort and delivered mail, medical records and other correspondence, maintained appointment book and followed office scheduling policies, file charts, faxes, lab reports, etc.

Fulfilled and forward all client correspondence as required, verified and update information in the patient records, meet deadlines for assignments, inform work status and progress to supervisor.

Education

2012 University Of Phoenix Houston, Texas

Bachelor of Science Business Management,

Bachelors of Science Degree

Contact this candidate