Robert Bryson
Email: ********@****-****.***
Address:
City: La Quinta
State: CA
Zip: 92253
Country: USA
Phone: 760-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Ability to cut costs and decrease staff turnover with solid experience managing all levels of multiple projects including budgeting and administration. Strong strategic-planning and people-management skills.
Educational Background:
High School Dipolma from Mt San Jacinto High School, Palm Springs Municipal Airpo CA 1/2001 to 6/1988 (General Education)
Job History / Details:
Executive Summary
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Ability to cut costs and decrease staff turnover with solid experience managing all levels of multiple projects including budgeting and administration. Strong strategic-planning and people-management skills.
Core Qualifications
Sales
General Operations
Staff Training/Development
Employee Scheduling
Consistently Meet Goals
Cross-functional Team Management
Client Account Management
Startups and Acquisitions
Excellent Customer Relation
Negotiations
Quality Management
P&L Management
Risk Management
Organizational Restructure and Change
Labor Cost Control
Project Management
Leadership Skills
New Business Development
Contract Negotiations
Workflow Planning
Time Management
Professional Experience
September 2010 to October 2011
Axis Residential Treatment Program Indian Wells, CA
Supervising Residential Technician
Started working graveyard schedule as a Detox Technician providing care to the clients that demanded and needed that extra attention as they struggled through the withdrawal and detoxification phases of their personal recovery. I also handled all of the initial calls that were forwarded from through the Call Center through the night. After being quickly promoted to the Residential Treatment House... I provided structure to a facility that works with individuals with certain types of dependency issues. I assisted in protecting the company's liabilities in addition to coordinating daily meetings, logs, filings, and client to staff relations and assistance. I supervised other technicians and oversaw their day to day operations and performances to ensure that the facility ran smoothly and efficiently. Reported to my superiors accordingly and often.
November 2004 to September 2010
Bryson Moving Services, Inc. Palm Desert, CA
Acting GM/Operations Manager/Sales/CEO
I handled all of the residential and commercial sales and accounts. Implemented and oversaw all marketing and advertising. Operated and oversaw administrative staff and labor force. Set and achieved sales goals. Monitored and protected P&L's closely. Ensured excellent customer service and quality work. Developed and maintained all employee relations. Managed and supervised up to 30 employees during the industries peak season. Scheduled and dispatched workforce daily.
May 2001 to October 2004
Legacy Worldwide Moving and Storage, Inc Palm Desert, CA
General and Operations Manager
Assumed and embraced responsibilities to take over and improve the company's day to day operations, which were in poor condition. Profit's, sales, and labor force was immediately improved which resulted in a promotion to General Manager in less then a year. In addition to accepting the promotion to GM I also agreed to stay on as the Operations Manager. By late 2002 Legacy Worldwide exceeded $1 million in private, commercial and corporate sales.
Education
1988 Mt San Jacinto High School Palm Springs, CA
GED General Education