Customer Service High School

Deborah Rose

Email: ********@**-********-********.***

Address:

City: Ringgold

State: GA

Zip: 30736

Country: USA

Phone: 706-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Office/Customer Service Representative with over 20 years in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from Chesapeake High School, Chesapeake OH 1/2001 to 5/1975 (Business)

Job History / Details:

Career Overview

Personable and responsible Office/Customer Service Representative with over 20 years in retail and customer service. Solid team player with upbeat, positive attitude.

Core Strengths

Large cash/check deposits

Inventory control

Telephone inquiries

Invoice processing

Telecommunication skills

Adaptability

Excellent communication skills

Problem solver

Courteous demeanor

Energetic work attitude

Quick learner

Customer service expert

Accomplishments

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

December 1992 to Current

Rainbow Distributors Chattanooga, Tennessee

Office/Customer Service

Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Maintained cleanliness and presentation of stock room and production floor.Assisted customers with store and product complaints.

Educational Background

1975 Chesapeake High School Chesapeake, Ohio

High School Diploma

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