High School Manager

Charlotte Keeling

Email: ********@******.***

Address:

City: Eminence

State: MO

Zip: 65466

Country: USA

Phone: 417-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced case manager with excellent customer relation skills. Action-oriented with strong ability to communicate effectively with clients, Courts, law enforcement, as well as various community agencies. Years of experience locating assistance for people and making the appropriate referrals.

Educational Background:

High School Dipolma from MSU, Springfield MO 1/2001 to 12/2007 (Conflict Resolution)

High School Dipolma from MSU, Springfield MO 1/2001 to 11/2012

High School Dipolma from Drury University, Springfield MO 1/2001 to 11/2012

Job History / Details:

Summary

Experienced case manager with excellent customer relation skills. Action-oriented with strong ability to communicate effectively with clients, Courts, law enforcement, as well as various community agencies. Years of experience locating assistance for people and making the appropriate referrals.

Highlights

Understanding of diverse communities

Verbal and written communication skills

Experience with Medical documentation

Interpersonal, oral, and written communication skills

Proficiency with Windows and Microsoft applications

Proficient writing skills

Substance abuse counseling experience

Team-player

Ability to de-escalate clients in another vulnerable emotional state

Able to meet Criminal Clearance Indexing requirements

Able to recognize individuals under the influence

BachelorÆs degree in psychology

Excellent organizational skills

Excellent team player and community builder

Experience

December 2009 to Current

Community Services of MO, Inc Mtn Grove, MO

Officer/Services Coordinator

Supervise several hundred probation and bond clients. Conduct drug testing. Monitor community service work completion. Answer all calls and operate all office equipment. Attend Court hearings, complete all paperwork, monitor budget, make all deposits. Locate needed services within the community and make all referrals. Assist clients in meeting their goals and conditions. Guide clients in the development of skills and strategies for dealing with their problems. Interviewed clients individually t, assess their situations, capabilities, and problems, to determine what services are required to meet their needs.

January 2003 to December 2009

MO Dept of Corrections West Plains, MO

Officer

Officer, supervised approx 100 felony probation clients. Evaluated cases to determine needs and made the necessary referrals. Attended Court. Constant contact with community agencies and resources.

Education

2007 MSU Springfield, MO

Certificate Conflict Resolution

Certificate in Conflict and Dispute Resolution.

2005 MSU Springfield, MO

Master of Science Administrative Studies

Emphasis in Criminal Justice

Coursework in Sociology, Psychology and Communications

2002 Drury University Springfield, MO

Bachelor of Science Psychology, Sociology, Crim Justice

Triple majored in Criminal Justice, Psychology, and Sociology

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