Customer Service High School

Tina Brumley

Email: ********@****-****.***

Address:

City: Sacramento

State: CA

Zip: 95828

Country: USA

Phone: 916-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Restaurant professional with 20 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.Dynamic server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Educational Background:

High School Dipolma from Chabot College, Hayward CA 1/2001 to 2/1977 (Gen ED)

Job History / Details:

Summary

Restaurant professional with 20 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.Dynamic server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Highlights

Highly responsible and reliable

Point of Sale (POS) system operation

Works well under pressure

Upbeat, outgoing and positive

Food safety understanding

Upbeat, outgoing and positive

High-volume dining

In-depth food and wine knowledge

Food and beverage specialist

Experience

August 2012 to October 2012

HSM/SSP AMERICA Sacraemto, Ca

SERVER

Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Appropriately suggested additional items to customers to increase restaurant sales.

December 1999 to June 2011

On The Border 916-***-**** Elk Grove, Ca

Server

Appropriately suggested additional items to customers to increase restaurant sales.Promptly served all food courses and alcoholic beverages to guests. Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.Promoted and endorsed the company to bring in new business.

January 1988 to November 1999

Lyons Napa, Ca.

G.M Server,Bartender

Promoted and endorsed the company to bring in new business.Maintained a professional tone of voice and words at all times, including during peak rush hours.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Delivered exceptional, friendly and fast service.

Education

Chabot College Hayward, Ca

High School Diploma Gen ED

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