Customer Service Sales

Margot Toney

Email: ********@****-****.***

Address:

City: Clayton

State: NC

Zip: 27520

Country: USA

Phone: 919-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable, punctual and hard working. Friendly customer service professional skilled in achieving sales targets in high-end merchandise environments, who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.

Educational Background:

High School Dipolma from Fayette Tech, Oak Hill WV 1/2001 to 11/1998 (Phlebotomy)

High School Dipolma from Fayette Tech, Oak Hill WV 1/2001 to 10/2012

Job History / Details:

Summary

Enthusiastic Sales Associate possessing expertise in the retail industry. Reliable, punctual and hard working.

Friendly customer service professional skilled in achieving sales targets in high-end merchandise environments, who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.

Highlights

Customer service-oriented

Dedicated team player

Excellent time management

Sales experience

Strong work ethic

Goal-oriented

Reliable and dependable

Excellent communication skills

Positive outlook

Cheerful and energetic

Accomplishments

Opened Catering Business

Self Employed for 10 years

Catered local Hospital for dozens of prestigious guests, & employees, including doctors. Successfully managed staff during high volume desert buffet for 1,300 people.

Patient Care, Phlebotomy

Delivered compassionate care that exceeded hospital requirements.

Successfully provided quality care to patients in blood draw and delivery.

Sales

Created strategies to develop and expand existing customer sales, which resulted in increase in monthly sales.

Built relationships with customers to increase likelihood of repeat business.

Maintained friendly and professional customer interactions.

Experience

Current to Current

Creighton Manor Clayton, NC

Sales

Recommended merchandise to customers based on their needs and preferences.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Responded to customer questions and requests in a prompt and efficient manner.

Shared product knowledge with customers while making personal recommendations.

Worked as a team member to provide the highest level of service to customers.

Built relationships with customers to increase likelihood of repeat business.

Maintained friendly and professional customer interactions.

December 2002 to Current

Candyland Buffets Clayton, NC

Self Employed

Opened catering and cleaning business.

Excelled at Personal Service.

Recommended desert product to clients based on the event and preferences.

Met with Clients (Brides) promptly, made their vision a reality.

Candylandbuffets.net

October 1988 to July 1999

LazyBoy Showcase Shoppe Oak Hill, WV

Sales

Interior Design for customers.

Greeted customers in a timely fashion while quickly determining their needs.

Placed special merchandise orders for customers.

Built relationships with customers to increase likelihood of repeat business.

April 1986 to October 1998

JCP Oak Hill, WV

Sales

Exceeded targeted sales goals.

Contacted other store locations to determine merchandise availability.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Built relationships with customers to increase likelihood of repeat business.

Maintained friendly and professional customer interactions.

Education

Parkway South High Manchester, MO

High School Diploma

Coursework in Public Relations

Continuing education in Business Administration

Member of Track Team

Fayette Tech Oak Hill, WV

Phlebotomy

Worked in Oak Hill, WV Hospital as a Phlebotomist.

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