MIROSLAV GOSPODINOV
***-**** **** ***** ** Toronto, ON, Canada M3A 1Z3 Cell: +1-416-***-****
************@*****.***
OBJECTIVE
Seeking an opportunity to contribute exceptional analytical, problem solving, critical
thinking, and interpersonal skills towards maximizing profitability and customer satisfaction
PROFILE
Resourceful professional with distinctive teamwork, presentation, and communication
skills
Demonstrated abilities to increase profitability, multi-task, meet deadlines, and
organize for success
Technically competent in rapidly changing technologies and business strategies
PROFESSIONAL EXPERIENCE
Operations Coordinator
J. Jenkins & Son Contractors Ltd. Toronto, Canada Feb 2012 Aug 2012
Directly responsible for an $800,000/month soil management and sales operation
Harmonized the activities of various departments excavation and site preparation
works, soil management, sales, maintenance, and logistics
Supported the planning and scheduling of projects by interacting effectively with a
number of outside contractors, suppliers, and customers
Dispatched 20 company trucks including 2 trailers and 4 slingers throughout the GTA
Generated tickets for pick-up orders and assisted customers in selecting the right
products for their needs
Effectively managed the drivers roster and scheduled next day deliveries and pick-
ups
Mobile Supervisor
G4S Secure Solutions (Canada) Ltd. Toronto, Canada Jan 2010 Jan 2012
Worked on both full- and part-time basis while pursuing a diploma in Business
Operations Management
Ensured full compliance with company and industry acts which resulted in 100%
contract retention
Interacted face-to-face with stakeholders and applied critical thinking to resolve
challenging situations
Responded to incidents; generated and processed necessary documentation
Provided coaching to security guards to help them achieve their full potential
Miroslav Gospodinov 2
+1-416-***-**** ************@*****.***
Personal Protection Officer
DynCorp International, Falls Church, Virginia, USA, Sep 2007 Nov 2009
Deployed in Kabul, Afghanistan
Ensured the safety and well-being of the Vice President of Afghanistan Operations
Interacted with high-profile third parties to coordinate meetings, convoys, and public
appearances
Deputized for the Team Lead when on vacation
Conducted 2- and 3-vehicle motorcades for the Vice President and corporate visitors
Escorted the Vice President and other corporate dignitaries to remote sites by plane
and vehicles and made prior travelling arrangements and coordination
Operations Manager
RA International Services FZCO Dubai, UAE Aug 2006 Sep 2007
Negotiated and launched an $1.8 million per annum life support services contract for
the Dutch Army and achieved 100% customer satisfaction
Improved supply chain processes which decreased costs by 25% and shortened lead
times on average by 30%
Ensured alignment of the in-country mission objectives with the strategic corporate
goals
Successfully created, oversaw, and monitored budgets and timelines which helped
create a lean and fail-proof operation
Platoon Leader
Bulgarian Armed Forces Bulgaria Aug 2002 Aug 2006
Managed and evaluated a 30-person platoon
Maintained accountability for over $3 million in equipment with zero loss including
vehicles, highly sensitive items, and petroleum products and lubricants
Improved staff productivity and efficiency by 15% as measured by external inspection
teams
Developed personnel s morale and exhibited high level of leadership efforts resulted
in a 20% decrease in turnover and a 10% increase in promotions
EDUCATION
Business Operations, High Honours
PS Diploma, Centennial College Toronto, Canada Sep 2010 Dec 2011
Pearson Canada Scholarship for Operations Management and Business Operations
Management
Computer Systems Technology
B.Sc. Equivalent, National Military University Shumen, Bulgaria Sep 1997 Aug 2002
Miroslav Gospodinov 3
+1-416-***-**** ************@*****.***
ADDITIONAL SKILLS
Microsoft Office Suite Word, Excel, PowerPoint, Access, Outlook, Visio
SAP, SQL
WHMIS, First Aid, and AED
PROFESSIONAL MEMBERSHIPS/DESIGNATIONS
Active member of APICS The Association for Operations Management
Currently pursuing a PMP designation with the PMI, targeted certification - Feb 2013