Sales Customer Service
Resume:
Willing to perform any work! (Montgomery)
Date: *012-10-23, 2:52PM CDT
see below
Wesley Andrew Maddox, Jr.
Deatsville, AL 36022
Phone: 334-***-**** ext. 224
E-mail: ********.**@*****.***
Objective
To obtain a position in a people oriented industry, where I can grow along with the company.
Summary of Qualifications
Very motivated, flexible and hard working. I have a keen eye for detail and I'm easily trained. I have good writting and communication skills.
Work Experience
Production Technician (5/2011 - 3/2012)
Aerotek, Montgomery, AL.
Installed front bumpers, interior components and chassis parts in the automotive industry. These duties were performed with various tools and had to be performed within company safety guidelines.
Assistant Store Manager (7/2010 - 5/2011)
Dollar General, Wetumpka, AL.
Customer service, coordinate and lead staff meetings and Inventory control. Monitor Profit and Loss Reports. Through the Atlas program make weekly schedule within budget, track attendance and monitor sales. Order inventory and investigate any long-term outages. Safely unload truck and stock merchandise. Assist in operating the Point of Sale Program and troubleshoot if any errors occur. Address any customer or employee issues.
Manager/Painter (12/2004 - 7/2010)
Beauchamp Painting, Montgomery, AL.
Supervise crew. Consult with customer on what is needed for specific job. Perform each task safely. Quality control of overall job. Be open to changes the customer may have. Execute the job in the most cost effective way, while producing A+ quality work. Ensure deadline is met with all jobs.
Replenishment and Safety Specialist (5/2009 - 6/2010)
Publix, Montgomery, AL.
Practice the 10-foot rule with each and every customer. Execute cycle counts, forecast and adjust inventory levels utilizing handheld terminal. Assist customers with any questions and up-sale to increase items per basket. Ensure product is merchandised within company guidelines for safety. Advise store staff of any safety issues and inform them of safe practices.
Shift Supervisor/Pharmacy Technician (10/2005 - 12/2007)
CVS/pharmacy, Wetumpka, AL.
Responsible for customer service, colleague supervision, cash handling and merchandising. Conduct daily price changes and weekly sign changes. Address and resolve any customer issues within company policy and standards. Assist pharmacy in fillling prescriptions accurately. Process insurance claims and enter prescriptions accurately for patient safety.
Department Manager/Safety Trainer (12/2003 - 10/2004)
Targert, Montgomery, AL.
Train team members on safe practices for each of there job duties. Accountable for increasing sales, unit per transaction and transaction size in assigned departments. Understand and facilitate the execution of company visual merchandising standards. Address any employee complaints, grievances and questions as they arise.
Floor Supervisor/Marketing Representative (11/2002 - 12/2003)
Sam's Club, Montgomery, AL.
Perform interviews, make schedules, track attendance, evaluations and reprimands. Directly and indirectly execute inventory control procedures of the Tobacco Center. Train associates on sales, customer services, operations, merchandising and monitoring their progress. Supervise overall operation of operations of the front end and sales floor staff.
Account and Warehouse Manager/Sales(4/1999 - 10/2003)
Par/Tech Inc., Montgomery, AL.
Act as primary contact for assigned accounts. Attain and exceed the overall sales plan and provide customer support. Communicate and coordinate with sales team, to ensure customer's needs are met and any sales opportunities are fully exploited. Provide continuous customer support, including post sales activities. Generate purchase orders for customers on stock items and non-stock items through the Profit 21 program. Order inventory based on customer history and item movement. Oversee all logistical aspects of deliveries into and out of the warehouse to support the business operation. Maintain an accurate inventory by executing daily cycle counts, properly processing returned items, receiving shipments properly and ensuring accurate order fulfillment.
Education
High School
Stanhope Elmore
Millbrook, AL
Additional Qualifications
Safety Coordinator, Communication, Written, Marketing/Sales, Inventory Management and Forklift.
Contact this candidate