Customer Service High School

Sandra Rubio

Email: ********@**************.***

Address:

City: El Paso

State: TX

Zip: 79935

Country: USA

Phone: 915-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent customer service skills, basic Microsoft Word skills, basic knowledge of front office/ receptionist skills,telephone etiquette money handling skills, diverse massage therapy skills, hard worker with flexible hours

Educational Background:

High School Dipolma from Western Technical college, El Paso Electric Co TX 1/2001 to 9/2007 (massage therapy)

High School Dipolma from University of Phoenix, El Paso Electric Co TX 1/2001 to 10/2012

Job History / Details:

Career Overview

Excellent customer service skills, basic Microsoft Word skills, basic knowledge of front office/ receptionist skills,telephone etiquette money handling skills, diverse massage therapy skills, hard worker with flexible hours

Core Strengths

excellent customer service skills

money handling skills

basic Microsoft Office skills

phone etiquette

diverse massage techniques

Accomplishments

I have managed to receive a certification in massage therapy and hold a position in a chiropractic clinic for over 3 years. I have through the years learned different techniques and modalities in massage. Working in this medical field I have also learned excellent customer service skills by having face to face interaction with many patients. I had at times been in charge of the reception area, therefore I have excellent phone etiquette and have basic knowledge of Microsoft Word and Power Point. I am also bilingual in both English and Spanish. I have also have money handling experience.

Work Experience

January 2005 to September 2006

Southwest Convenience Stores El Paso, TX

cashier

I have over a year experience in money handling, customer service and shipping and receiving. Also had to stock and rotate products by date of expiration

February 2009 to October 2012

El Paso Dr's of Chiropratic El Paso, TX

massage therapist

Working here helped me better my customer service skills by dealing with many patients in a fast paced environment. I learned basic knowledge of front office and reception area, including basic knowledge of Microsoft Word, Power Point and excellent phone etiquette. I was able to perform diverse massage techniques and modalities as well.

October 2007 to January 2009

Online Interpreters El Paso, TX

interpreter

I gained more experience in customer service and phone etiquette.

Educational Background

2007 Western Technical college El Paso, TX

GED massage therapy

Received a certification in massage therapy, learned diverse modalities and techniques in relaxation and medical massage.

University of Phoenix Santa Teresa, New Mexico

Bachelor of Science Human Services

In classes at the present time.

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