Customer Service Real Estate

Charles Lenahan

Email: *********@********.***

Address: **** ********* ***** *****

City: Raleigh

State: NC

Zip: 27616

Country: USA

Phone: 919-***-****

Skill Level: Experienced

Salary Range: 45

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CHARLES RAY LENAHAN

7372 Berkshire Downs Drive Raleigh, NC 27616

919-***-**** cell

*********@********.***

QUALIFICATIONS

Energetic and focused with demonstrated abilities in customer service, negotiating, planning, and prioritizing. Selected for a number of leadership roles including continuous improvement steering committee, task force for implementation of company-wide system conversions and upgrades, and process expert on SAP R/3 client-server software. Able to work effectively with diverse personalities. Learn new concepts quickly and never give up.

EXPERIENCE & EXPERTISE

ADP Run Platform Residential Real Estate Sales Distribution Resource Planning (DRP) SAP R/3 Client-Server Software Supply Agreements

Teambuilding & Leadership Training & Development JIT Quality Control

Supplier Engineering ISO Procedures Component Certification FDA Regulations

Assembly Procedures Health & Safety Resource Planning & Production Scheduling Software

Excel Windows-based PC Software Program Maintenance & Troubleshooting

RELEVANT EXPERIENCE

Realtor(R), Molloy Realty Group, 2011 - Present

Realtor(R), Realty World-Molloy & Associates LLC, 2005-2011

Part-time Payroll Coordinator, TRC Management Company, Inc., 2009 - 2012

Responsible for payroll for from 18 - 22 employees.

Realtor(R)/Partner, Robert Gray & Associates, 2001-2005

ALARIS MEDICAL SYSTEMS, INC., 1983-2000

PRODUCTION SUPERVISOR, 2000

* Directed performance of 34 non-exempt manufacturing personnel. Scheduled and organized workload to meet monthly production schedule. Implemented formal and informal training.

MASTER SCHEDULER, 1996-1999

* Created monthly production/capacity plan from forecast coming from five distribution centers. Established and maintained appropriate finished-goods inventory levels. Generated, maintained, and updated MRP/MPS data. Prioritized build schedule for production department.

* Provided management with 12-month rolling finished goods production/capacity plan. Presented information and recommendations to upper management on production planning and capacity issues.

* Developed tool to accurately reflect headcount requirements and measure achievement of production schedule.

* Trained planning and production personnel on use of SAP R/3 client-server software; also trained employee for production planner position.

* Received company`s special recognition award.

SENIOR BUYER, 1992-1996

* Procured molded plastic components and related tooling and managed packaging requirements for disposables division of manufacturer of medical instrumentation and related disposables products. Analyzed and acted upon MRP data.

* Negotiated with suppliers on cost, freight, quality, and engineering issues. Audited suppliers and potential suppliers to assess their quality systems, technical capabilities, and financial status.

* Contributed significantly to negotiating agreement generating $400,000 in cost savings and $500,000 in cost avoidance over three-year period.

EDUCATION & PROFESSIONAL DEVELOPMENT

National Association of Realtors(R) e-Pro certification, 2008

ABR(R) (Accredited Buyer`s Representative) Designation, 2005

North Carolina Real Estate Broker`s license, 2003

North Carolina Real Estate Agent`s license, 2002

Professional Certificate in Purchasing Management, University of California, San Diego, 1987

B.A., Industrial Arts, San Diego State University, 1984

Schonberger`s World Class Manufacturing

Continuous Improvement Training

Karrass Negotiation Seminar

MRP II Management

Vendor Evaluation

Just-In-Time Manufacturing

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