Customer Service Project
Resume:
Belinda Peris
Email: ********@**-*******.***
Address:
City: Lancaster
State: PA
Zip: 17603
Country: USA
Phone: 717-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Junior system administrator, Junior tech, Junior DBA, Junior network administrator,
Information Technology and Services Professional,
Educational Background:
Bachelor's Degree (BA,BS) from Bellevue University, Bellevue NE 11/2008 to 7/2012 (Concentration in Computer System
Information and Network Administration
(GPA: 4.00); Graduated with cumulative
(GPA: 3.98)
Course highlights: systems analysis,
database installation, database
configuration administration, business
informat)
Associate's Degree from Millersville University, Millersville PA 8/1993 to 12/1998 (Concentration in Computer System
Information
Graduated with honors (GPA: 3.69)
Course highlights: business
management, business information,
systems design & analytics, system
security, systems analysis, database
configuration administration)
Job History / Details:
Belinda Peris
1665 Chadwick Circle
Lancaster, PA 17603
* I have experience with Microsoft Operating systems, including Microsoft 2003 server and Microsoft 2008 servers with active directory
* I have experience in all stages of the Operating system life cycle from installation to deactivation.
* I have worked with UNIX and Linux Operating systems.
* I have experience with both hardware and administration process of the Network components of a system
* I have experience with project methodology and how to use the 5 Project Management Process Groups (Initiating, Planning, Executing, Monitoring and Controlling, and Closing) to complete work assignments.
Experience has taught me how to build strong relationships with all departments at an organization. I have the ability to work within a team as well as cross-team and individually. I can work to resolve technical issues and implement technical enhancements, while resolving issues with base user groups.
Thank you for your consideration.
Junior Systems Administrator
* Highly motivated junior systems administrator offering hands-on experience in Microsoft Server 2003, Microsoft 2008 Server environments and Oracle Database Management.
* Experience configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure.
* Strong analytical skills; able to work with technicians and users to troubleshoot complex system-level issues.
Systems Admin Skills:
Microsoft 2003 Server, Microsoft 2008 Server Installation, Configuration, Active Directory, Maintenance,
Oracle Administration,
Unix Shell Scripting,
SQL, Microsoft: Word, Excel, PowerPoint, Access, Project 2010, Visio
Junior Systems Network administrator
Experience configuring, monitoring, upgrading and maintaining systems hardware, software and network infrastructure.
Networking & Protocols Skills:
LANs/WANs, TCP/IP, RIP,
Cisco Routers, Dell Routers, Firewall, Switches, Active Directory Domain Controllers, DNS, VoIP,
Wireless/VPN Architecture
Education
BS in Computer Information Systems (Networking Emphasis), 2012
Bellevue University, Bellevue, NE
* Concentration in Computer System Information and Network Administration (GPA: 4.00) ; Graduated with cumulative (GPA: 3.98)
* Course highlights: systems analysis, database installation, database configuration administration, business information systems network administration, network design & analytics, system security, project management, business administration, business process requirements
AS in Computer Information Systems, 1998
Millersville University, Millersville, PA
* Graduated with honors (GPA: 3.69)
* Course highlights: business management, business information, systems design & analytics, system security, systems analysis, database configuration administration, business administration
Experience
Technology Consultant, 2011 to 2012
Sacred Heart School, Lancaster, PA
* Identify capabilities, and objectives for Website member database structure.
* Identify opportunities where IT can help achieve goals and recommend priorities for newly implemented IT infrastructure/Server.
Assistant Scrip Coordinator, 2006 to 2012
Sacred Heart School, Lancaster, PA
* Update, configure, maintain Access database.
* Create tables, forms queries and reports.
* Process scrip data
EMO/ Helper/Operator 1989 to 1998
RR Donnelley & Sons, Lancaster, PA
* Provided file conversion for SEC filing and workstation upgrades.
* Worked with multiple applications and file formats to prepare files for conversion.
* Commended for technical, analytical and problem-solving skills; effective task prioritization; and customer service orientation.
* *Prior to EMO position worked from 1989 to 1996 for RR Donnelley & Sons as Helper/Shipping Coordinator/Cut Fold Operator.
Computer Operator 1988 to 1989
Erin Group, Lancaster, PA
* Processed claims.
* Monitored night-batch job process, documented errors, performed nightly backups and troubleshot issues.
Accounting Office Lead, 1983 to 1986
Bata Shoe Company, Belcamp, MD
* Maintained detailed books, accounts and records of the company, maintained internal accounting controls, monitored account receivables and solved payment problems,.
* Delegated, supervised and reviewed responsibilities of three subordinates.
* Assisted IT office in batch processes and nightly backups.
Can be Available for Weekend and Evening Shifts
Contact this candidate