Customer Service High School

Kelly Walker

Email: ********@********.***

Address:

City: Fenton

State: MO

Zip: 63026

Country: USA

Phone: 636-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a very highly motivated,ambitious person with over 20 years experience working customer service in fast-paced environments with a positive attitude, energetic personality and enthusiasm. I have experience with very heavy cash handling with never a discrepancy.

Educational Background:

High School Dipolma from St. Louis Community College Meramec, Metro ZZ 1/2001 to 8/1989 (Psychology)

High School Dipolma from Bishop DuBourg, Metro ZZ 1/2001 to 11/2012

Job History / Details:

Career Overview

I am a very highly motivated,ambitious person with over 20 years experience working customer service in fast-paced environments with a positive attitude, energetic personality and enthusiasm. I have experience with very heavy cash handling with never a discrepancy.

Core Strengths

Large cash/check deposits

Multi-line phone talent

Customer service expert

Proficient in cash management

Quick learner

Active listening skills

Energetic work attitude

Team player

Fast with accuracy

Committed to learning

Able to handle multiple responsibilities

Able to prioritize

Understands the needs of customers

Detail oriented

Adaptability

Courteous demeanor

Strong organizational skills

Accomplishments

Maintained a heavy cash handling career with never a discrepancy.

Received excellent customer service awards.

I take pride and value the personal relationships I've formed over the years with my customers. Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

July 2008 to 11/8/2012 12:00:00 AM

Wal-Mart SuperCenter Fenton, Mo

Cashier

Greets,communicates and responds to customer needs.Computed accurate sale prices for purchase transactions.Heavy cash handling. Routine cashier duties.Deactivate security tags on merchandise. Monitors entrances and exits for signs of shrink, if need be, contact in store Loss Prevention.Close down tills at the end of the night to get ready and set up for next day.

June 2006 to 11/8/2012 12:00:00 AM

Walgreens Pharmacy & Drug Store Fenton, Mo

Store Clerk/Pharmacy Help

Routine cashier duties. Very fast-paced environment with heavy cash handling. Multi-task and answering busy phone system. Photo lab, film processing,passport photos.Unload delivery trucks,and put up stock. Shelf resets.I also work at times in our pharmacy taking in new prescriptions and filling prescriptions and entering insurance data.

September 1999 to July 2005

Schnucks Supermarket Fenton, Mo

Service Center Clerk /Cashier

Routine cashier duties. Worked U-Scan( 4 self-checkout registers connected to one main terminal). Worked in the Service Center with very heavy cash handling. Payroll check cashing for customers and employees.Balanced tills for all cashiers and departments including Missouri Lottery, Pharmacy, Video, and Floral. Collected utility payments for Ameren UE, Mo. Gas Co, Water Dist.,distributed all appropriate amounts due and fees,and balanced to the penny.Made daily deposits for all cash and checks collected.Counted safe. Completed applications for Western Union Money Transfers. Money Orders.

June 1997 to March 1999

High Ridge License Office High Ridge, Mo

Office Clerk

Evaluated information on applications to verify completeness and accuracy to obtain desired licenses for autos,boats,motors and trailers.Collected state and local sales tax and appropriate fees.Maintain all records and filled data.Routine data entry and other office support including creating,sorting,distributing,and filling.Record checks as requested by investigators. Conduct and score oral,visual, and written tests to issue or renew drivers licenses.

Educational Background

St. Louis Community College Meramec St Louis, Mo

Psychology

I have 18-20 credit hours. I took a couple of basic classes,but the main area was Psychology

1988 Bishop DuBourg St. Louis, Mo

High School Diploma Basis

My studies were basic courses. I was also involved in Bowling for my school

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