Customer Service Assistant
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BUSINESS PROFILE & RESUME
DENISE PARMENTIER
Legal & Administrative Professional
519 Hitching Post Drive
Aiken, SC 29803
Phone: 803-***-****
********@*****.***
Professional Profile
Administrative SupportCustomer ServiceGraphicsInternet MarketingMulti-tasking Office OrganizationProblem-SolvingTime ManagementWebsite PublishingVersatile Legal and Administrative Specialist with experience working within a high energy, business orientated environment in multiple industries. Detail-oriented, well-organized professional with expertise in numerous computer applications including, MSExcel, Adobe Professional, Sharepoint, Rapid Weaver and Photoshop.Highly adept at customer service, marketing, database and e-mail marketing management. Flexible team player with exceptional communication and interpersonal skills. Provide courteous and professional support with discretion.
Professional Experience
DP INDEPENDENT CONSULTANT 2011- Present
E-mail and Marketing Consultant, Aiken, SC
Created marketing flyers and brochures for start-up and established businesses, with an emphasis on generating new business. Streamlined operations established a database and re-organized the e-mail management systems. Proficient in multiple computer programs including newsletter publication, brochures and flyer design.
Increased revenue for an existing veterinarian practice, through e-mail marketing campaign and flyer design.
Residential real estate sales support including residential photography, flyer design, brochures and open house tours.
Catering support for private engagements. Volunteer and fundraising support. Site administration and design for genealogy website.
Clients Include: Atherton Equine, Blue Sky Farm, ClaysonTree, Meybohm Realtors, Pop-a-Lock, Southern Horse Farms, and Rose Hill Estate.
LAW OFFICE OF MARK J. DEVINE 2011-2012
Paralegal, Aiken, SC
Legal support to sole practice law firm. Handled legal matters pertaining to domestic, civil, criminal and immigration law, including pleading preparation, client interviews, client communication, maintenance, and management of client files. Established clear and frequent communication with clients, court clerks, and vendors.
Assisted attorney with trial preparation, mediations and filing. Completed daily legal communication via phone, e-mail and in-person with clients. Document management and exhibit preparation. Provided Internet and legal research. Prepared invoices and bill payments.
Multiple tasks included calendaring, phone support, meet and greet clients. Handled new and current client inquiries. Arranged in and out-of-state subpoena service. Composed copious letters to clients and attorneys. Prepared Certificates of Service by mail. Office maintenance included phone and Internet orders for office supplies.
Increased computer and peripheral support efficiency with IT support and updates. Streamlined legal office filing and computer filing systems. Re-organized MS Outlook folders.
PARSONS INFRASTRUCTURE AND TECHNOLOGY GROUP 2008 – 2010
Administrative Specialist, Aiken, SC
Vendor prequalification and procurement support for Parsons SWPF Project. Pre-qualified vendors for a Department of Energy project procuring over 360 million worth of goods and services for the construction of a $1.3 billion facility at the Savannah River Site. Responsible for the maintenance and administration of the SWPF vendor database with over 800 approved vendors.
Provided back-up administrative support to the procurement manager, buyers, subcontract administrators, and project personnel. Administrative tasks included preparing routine correspondence, document control, spreadsheet development, data entry and maintenance. Coordinated meetings and conferences. Scheduled appointments, air travel reservations, conference, hotel, and car bookings. Prepared travel itineraries.
Supported Human Resources department. Maintained staffing agreements, approved labor invoices and verified rates, hours and per diem charges. Electronic invoicing approval. Prepared and revised general correspondence, edited outgoing documentation. Provided departmental administrative support for general clerical and project-based work.
Increased vendor database 85% through improved approval process and streamlining of paperwork.
Selected by senior management to represent Parsons at the 2009 Nuclear Suppliers Outreach Convention in Augusta, GA.
MAYES LAW FIRM 2006 – 2008
Paralegal, Aiken, SC
Legal support to sole practice law firm. Handled legal matters pertaining to Social Security disability, Worker’s Compensation, and personal injury law. Pleading preparation, client communication, maintenance, and management of client files.
Assisted attorney with trial preparation, discovery, including electronic filing of complaints, motions, briefs, and responses. South Carolina U.S. District Court and Fourth Circuit Court of Appeals experience.
Summarized depositions, preliminary oral hearings, legal and copious medical transcripts for trial. Prepared and filed motions for attorney fees. Drafted plaintiff’s briefs, and responses.
Provided Internet and legal research services.
FAVOUR, MOORE & WILHELMSEN 2004 – 2006
Legal Assistant, Prescott, AZ
Supported a multi-practice firm specializing in Domestic Law, Real Estate and Estate Planning. Maintained legal file system. Assisted in handling and preparation of exhibits for trial.
Itemized medical insurance tables and income-expense tables in Excel. Prepared and revised legal and business correspondence, fee agreements, edited outgoing legal documentation.
Prepared legal releases and authorizations. Assisted in the preparation of asset and debt tables for settlement negotiations. Maintain MS Access database and MS Excel spreadsheets.
Responsible for document management; exhibit preparation, and indexing of pleadings.
Legal runner; delivered pleadings and legal documents to courthouses, legal firms, and financial institutions. PAST EMPLOYMENT & INTERNSHIPS 1995-2001
San Diego, CA
Robert W. Doede, Centurion Capital Group, La Jolla – Personal Assistant Stuart N. Neffler, Economist, La Jolla, CA – Legal Assistant Gibson, Dunn & Crutcher, San Diego, CA – Legal Assistant Tom Schaefer, Solona Beach, CA – Paralegal Gruenberg & Rice, San Diego, CA – Paralegal Exclusively Legal, San Diego, CA – Legal Assistant Richard C. Wildman Jr., La Jolla, CA – Paralegal InternEducation & Technology
Post Baccalaureate Degree Program in Paralegal Studies
UNIVERSITY OF SAN DIEGO – San Diego, CA
A.B.A Approved Paralegal Program
Graduate certificate in civil litigation with Honors.
Associate Degree course work at:
San Diego City College, California
Miami-Dade Community College, Florida
Suffolk County Community College, New York
Technology Skills
© 2006 Denise Parmentier
© 2006 Denise Parmentier Co
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