Engineer Manager

Mohsen Nazari

Email: *********@********.***

Address: **** * ******** **

City: Richardson

State: TX

Zip: 75081

Country: USA

Phone: 972-***-****

Skill Level: Experienced

Salary Range: $62,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Mohsen S Nazari

1005 E Berkeley Dr

Richardson, TX 75081

Phone: 972-***-****

E-mail: *********@********.***

EDUCATION:

December 1981 University of Texas at Arlington, Bachelor of Art in

Business Administration

December 2000 Richland College, Associate in Applied sciences,

(Computer Networking )

ADDITIONAL TRAINING:

November 1999 Certified Novell Engineer (CNE4)

August 2000 Certified Novell Engineer (CNE5)

June 2009 Cisco Networking I

Employment:

April 2001-August 2012

Soutwestern Bell Telephone Company, Irving Texas

Network Center Technician:

Responsible for the successful provisioning and mapping of customers requesting DSL service in 13-state AT&T regions.

Provide analysis and restoration for Tier 2 centers in troubleshooting DSL outages, end user trouble, and database failures.

Responsible for provisioning virtual cross-connections for all Central Office and Remote Terminal DSLAM equipments.

Responsible for provisioning virtual cross-connections for standard Alcatel DSLAMs.

Responsible for building ATM paths from Alcatel DSLAM to ISP cloud using Alcatel 5620 Newbridge network and Lucent switching.

Created DSLAM "port cut" and "testing" MSOC workflows for national test centers to provide faster downtime to the customer, and less work center errors.

Enter and monitor ACPOT/CPSOS changes for new DSLAM/ATM assignments.

Verify information using TIRKS, Exception Manager, SOLID, BBNMS, TEMS, and WFA.

Clean up and clear BBNMS/Exception Manager database errors to aid in daily flow through process to complete.

Assist in troubleshooting, isolating, and repairing network outages with our Network Reliability Center and the Broadband Customer Care Outage Team.

Provisioning and support of Plain Old Telehone systems.

February 1998-March 2001

GE-Zurich Warranty Management, Dallas, Texas

Technical Support Representative:

Hardware support for clone and major brand computers.

Team member of software support project lunched December 2000 with projected revenue of more than $1,300,000.00.

August 1997-January 1998

Stream International, Dallas, Texas

Computer Technician:

Hardware and software support for Hewlett Packard personal computers.

August 1996-August 1997

M & A Technology, Dallas, Texas

Computer Technician

Hardware and software installation of workstations for school districts and other major clients. Upgrading of old systems. Quality controls of final products.

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