Customer Service Process Improvement

Jennifer Greeene

Email: ********@*****-*******.***

Address:

City: lenoir

State: NC

Zip: 28645

Country: USA

Phone: 828-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Warehouse-Extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement and cost reduction. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Experienced office assistant with a strong ability to manage multiple projects simultaneously.

Educational Background:

High School Dipolma from Cvcc, Hickory NC 1/2001 to 6/2005 (Childcare)

Job History / Details:

Summary

Warehouse-Extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement and cost reduction.

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

Experienced office assistant with a strong ability to manage multiple projects simultaneously.

Core Qualifications

Safety-oriented

Material handling

Quick learner

Hard working and self-motivated

Highly responsible and reliable

Works well under pressure

Exceptional interpersonal skills

Upbeat, outgoing and positive

Exceptional customer service

Excellent communication skills

Energetic

Friendly

Strong work ethic

Team player

Inventory control

Telecommunication skills

Excellent communication skills

Material handling

expieranced in excel and word

Achievements

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Attached identifying tags to containers.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers, tractors and other equipment.Read work orders or received oral instructions to determine work assignments and material and equipment needs.Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

charts in proper sequence to maintain organization and up-to-date paperwork information.

Work Experience

June 2008 to July 2012

MDI hickory, nc

Selector production

production

January 2008 to June 2008

creative children newton, nc

child care teacher / floater

January 2007 to December 2007

First Baptist Morganton, nc

floater

March 2006 to January 2007

Olde Hickory Tap Room Hickory, nc

Hostess

December 2004 to May 2005

Hickory Springs Hickory, NC

Data entry and filing work orders

Microsoft word and works.

Education and Training

2005 Cvcc Hickory, Nc

credtionals Childcare

cpr, first aid, sids

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