Customer Service High School

Davene Davis-Hornes

Email: ********@******.***

Address:

City: Arlington

State: TX

Zip: 76006

Country: USA

Phone: 682-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Self-motivated customer service representative, offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Educational Background:

High School Dipolma from Mumford High School, Detroit MI 1/2001 to 6/1982 (General)

Job History / Details:

Summary

Self-motivated customer service representative, offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Highlights

Exceptional customer service

MS Office proficient

Sales expertise

Inventory management background

Reliable

Excellent communication skills

Friendly

Energetic

Approachable

Flexible

Team player

Organized

Strong work ethic

Experience

August 2005 to August 2012

The Crown Group Detroit, Michigan

Materials Inspector

Inspects materials, products and work in progress for conformance to specifications ans adjusts process or assembly equipment to meet standards. Inspecting materials to identify the cause of errors or other problems or defects.

November 2001 to February 2005

Door to Door Medical Supply Troy, Michigan

Customer Service Representative

Identifies prospects by reading telephone and zip code directories and other prepared listings. Calls perspective customers by operating telephone equipment, automated dialing system and other telecommunications technologies.

July 1994 to August 2001

J.J. & Associates, Inc. Detroit, Michigan

Administrative Assistant

Assume receptionists duties, greet public and refer them to appropriate staff members, answer phones, route calls and take messages. Assist staff with administrative duties as requested. Cooperate in the maintenance and/or modification of agency data collection systems. Oversee database management for quality assurance. Maintain accurate daily accounting of fees and other revenue. Develop and maintain agency inventory systems. Distribute incoming mail and prepare outgoing mail, including bulk mail. Type and word process documents as needed. Order office supplies and monitor inventory. Produce mailing labels and reports as requested.

Education

1982 Mumford High School Detroit, Michigan

High School Diploma General

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