Manager Account

Debra Barnes

Email: *********@********.***

Address: ***** ****** ***

City: Corona

State: CA

Zip: 92881

Country: USA

Phone: 951-***-****

Skill Level: Senior

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DEBRA BARNES

18895 Quebec Avenue, Corona, CA 92881

Phone 951-***-****

CAREER OBJECTIVE:

Positions in the insurance industry wherein my extensive and diverse background will be effectively utilized for mutual benefit and provide opportunity for advancement, increased knowledge and growth.

SUMMARY OF QUALIFICATIONS:

License #OB12443

40+ years of a much diversified background in the insurance industry

Sound training and successful experience in a variety of professional settings

Comprehensively experienced in both commercial and personal lines in service,

sales, claims and risk management

Extensive management and supervisory experience

Excellent and well developed human relations and communications skills

Company and Retail Agency experience

Extensive education in coverage, leadership, human relations, computer programs,

proposal and letter development

Extensive training and application of departmental business planning and goal

setting

Extensive knowledge of various Agency Management systems

Production for last 7 years

PROFESSIONAL HISTORY:

07/12 aaa 10/12 Glenn Goodwin & Associates - Redlands, CA

Account Executive

Responsible for expiration list, marketing of new and renewal

business, processing of endorsements and all aspects of servicing of accounts. Brought over some of my accounts, until I was laid off due to restructuring of the business.

12/10 aaa 07/12 Robitaille Risk Management & Insurance - Upland, CA

Producer

Brought my book of business over from Patrion Insurance. Selling

Commercial, Personal & Benefits insurance. All kinds of

Businesses, no specialty, but heavy in contractors. Left because

I was not getting paid.

7/08 aaa 10/10 Patrion Insurance Services - Riverside, CA

7/08 aaa 10/10: Producer, Marketing Manager & Account

Manager

Started out moving my book of business over, then also took on

The marketing of larger commercial accounts and being an

Account Manager for some large accounts for a couple other

Producers. Had my own assistant and was new business top

Producer in 2009. Was laid off and then they sold business.

2/03 aaa 7/08 Hamilton Brewart Insurance Agency LLC - Upland, CA

3/05 aaa 07/08: Producer

Started out servicing a book of business for the agency as I

Built up my own book of business on a two year program.

After the two years most of the service book was taken back

From the agency except for some that protested. Book of

Business was built up to about $245,000 annual

Commissions.

2/03 aaa 3/05: Commercial Account Manager

Responsible for expiration list, processing of endorsements

And final audits, marketing of renewal book of business,

Proposals and all aspects of servicing of accounts.

4/02 aaa 2/03 ISU Insurance Services of Irvine aaa Irvine, CA

Commercial New Business Marketing Manager

Marketing all new commercial business prospects for all

Producers and Owner, including cross selling of existing

Accounts. Also kept all proper records for results. This

Position was created for me by the agency upon my return

From moving from out of state.

4/01 aaa 4/02 Moved to Washington State

Worked as an Account Manager for a short term with an

Agency in Idaho. Moved back to California.

7/99 aaa 4/01 ISU Insurance Services of Irvine aaa Irvine, CA

Commercial Account Manager

Responsible for complete handling of an absent Producer

Large book of business, plus the marketing of new and

Renewal business for two other producers. Had a part-time

Assistant to help.

9/96 aaa 7/99 Allied Brokers / Yeargin Insurance aaa Irvine, CA

Commercial & Personal Account Manager

Handling a complete book of personal lines business and

A medium book of commercial lines accounts. Managed the

Telemarketing program and telemarketer for new business

For personal and commercial prospects. Had complete

Freedom in renewing, marketing, cross-selling, servicing

And new business sales.

10/95 aaa 9/96 Temporary Agencies aaa Orange County, CA

Worked for several temp agencies searching for a

Permanent Account Manager Position

4/94 aaa 10/95 Wood-Gutman Insurance aaa Costa Mesa, CA

Marketing Manager

Marketing of commercial new business accounts from

$25,000 + premiums. Set up the marketing department

And developed proposal and letter templates. Assisted in

Marketing of renewal business when needed.

9/90 aaa 4/94 Advanced Insurance Services aaa Arleta, CA

Underwriting Manager

Management of both commercial and personal lines

Departments. Created and managed a claims department.

Also handled some large accounts for the agency. Managed

6 CSRaaas in commercial and 1 in personal lines. Had full

Authority to hire or replace personnel in the departments.

Wrote and developed both departments business plans and

Created and monitored a procedure manual.

6/87 aaa 9/90 General Insurance Consultants aaa Van Nuys, CA

Commercial Lines Supervisor

Responsible for handling a commercial lines book of

Business, along with supervising 3 CSRaaas and some clerical

Staff. Created a procedure manual. Helped develop letters,

Procedures and proposals for servicing of clients. Also went

Out with Producers to present proposals.

CAREER RELATED EDUCATION

CPCU Courses

CIC Courses

CISR courses

MAP aaa Management Action Program

Online Courses

Leadership & Supervisory

Skills for Women

CSR Productivity & Profiles

ADA

How to Handle Conflict & Manage Anger

The Psychology of Leadership

Tele-Sales

Overview of Workersaaa Compensation

Agency Management Development

California Procedure Law

Additional Insureds / Certificates of Insurance

E&O Professional Liability

Financial Statement Analysis

CAREER RELATED EDUCATION cont.

The One Time Manager

Business Interruption

Commercial Risk Analysis

Time Management for Supervisors & Mangers

Commercial Umbrella & Excess Liability

REFERENCES

Wendy McConnell 818-***-****

Cynthia Andrachick 818-***-****

Marla Moreno 818-***-****

Letters available upon request.

Contact this candidate