Project Manager Management

Wayne Eggert

Email: *********@********.***

Address: **** *** ******** ******

City: San Rafael

State: CA

Zip: 94903

Country: USA

Phone: 415-***-****

Skill Level: Management

Salary Range: $125,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Wayne W. Eggert

2667 Las Gallinas Avenue, San Rafael, CA 94903

Office: 415-***-****

e-mail: *********@********.***

Cell: 415-***-****

UCSF Medical Center - San Francisco, CA, April 2011 - October 2012

APeX Inpatient / IT Project Manager - Program Management Office

Project Manager and Enterprise Go-Live Coordinator responsible for managing the scope, schedule and quality of a large, complex, Epic implementation. Responsibilities include the development and management of all Inpatient applications.

-Provided leadership for the Anesthesia, Optime, ED (ASAP), OB (Stork), Pharmacy (Willow), Clindoc and Orders teams with key focus on planning, application build, training and testing.

-Successfully Implemented Willow/eMAR/BCMA applications in February, 2012

-Provided leadership in the strategic planning and successful operation of Willow/eMAR/BCMA go-live Command Center with over 3,000 calls received and 3,500 incident tickets resolved

-Successfully lead the APeX/Inpatient team in the training, adoption and usage of ApexNow project, task and issue tracking tool

-Planned, prepared and facilitated 120, 90, 60 and 30 day Go-Live Readiness Assessment

-Assisted in Technical Dry Run and Workflow Dress Rehearsal planning and execution

-Key responsibilities included Application Team support, risk assessment, mitigation planning and reporting.

-Post Go-Live - provided leadership in the planning, implementation and delivery of Server Security Patch Project for UCSF`s ~300 infrastructure, test and production servers.

AT&T Business Solutions - San Francisco, CA, 2006 - 2009

Manager - Program Management Office

Program Manager and Project Management Team Lead responsible for development and implementation of organizational infrastructure and workflow, project complexity assessment, strategic planning and resource allocation, vendor management and performance reporting, executive level issue resolution, and on-going quality assessment and change management.

-Negotiated and implemented performance contracts across multiple organizations and vendors

-Drove cross-functional team partnering efforts resulting in 15% improvement in on-time performance

-Personally managed 40+ projects annually consistently exceeding industry performance standards

-Selected as team representative on multiple process and quality improvement teams utilizing Six Sigma and PMI project management methodology.

AT&T Access Management - Pleasanton, CA, 2001 - 2006

Program Manager

Selected as subject matter expert in program management and team development to create processes, develop key stakeholder contract agreements and establish team of Project Managers. Team`s role was planning and management of AT&T`s most critical and complex network installation projects.

-Recruited, trained and developed high performance, results-oriented team of Project Managers. Immediate impact was 10-15% improvements in on-time performance across all Suppliers.

-Established first of a kind interface and contract agreements between internal partners and external vendors in domestic United States

-Managed collaborative relationship with external vendor Account Team for provisioning escalations from middle management to officer level.

-Position included associate supervision, performance management, career counseling, development and training.

Special Assignment, 2000 - 2001 Chosen to manage national, cross-functional team to ensure accurate root cause analysis and results reporting for access interval reduction trial. Directed establishment of the national On-Time Performance tracking process, data analysis and presentation to accurately represent supplier performance.

-Received national performance recognition for "builds team alignment, implements with excellence, enables individual and team effectiveness, communicates openly and contribution to quality".

AT&T Human Resources Manager - Pleasanton, CA, 1988 - 2000

Employee Health and Wellness Program

Responsible for needs assessment, development and nation-wide delivery of individual, environmental and organizational health enhancement interventions and services.

-Developed and implemented quality improvement process that was adopted by all 27 national centers and received Division level Excellence in Performance commendation.

-Successfully managed 35 remote locations and eight direct staff members

-Accumulated extensive presentation experience to groups ranging from 6 to 200 employees

-Courses developed and presented included:

*Stress Management

*Team/Group Development

*Coping with Change

*Work/Family Issues

*Work Station Ergonomics

Education

Masters in Business Management - John F. Kennedy University, Orinda CA

Certificate in Corporate/Community Health and Wellness - California State University, Long Beach

Bachelors of Arts in Exercise Physiology - California State University, Long Beach

*completed educational track through student teaching assignment

Current member of Project Management Institute (PMI). Project Management Professional (PMP) Certification in progress. All experience pre-requisites and course work are complete.

Continuing Education and Training

Professional training courses completed via The George Washington University School of Business Management and AT&T School of Business.

-Quality Management Process

-Project Management Scope, Scheduling and Cost

-Managing People and Performance

-Managing Conflict and Differences

-Quality for Project Managers

-Contracting for Project Managers

-Managing Projects in Organizations

-Maximizing Team Effectiveness

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