Maintenance Training
Resume:
Robert Newman
Email: *********@********.***
Address: ***** ***** ***** *******
City: Sterling
State: VA
Zip: 20164
Country: USA
Phone: 703-***-****
Skill Level: Experienced
Salary Range: $95,000
Willing to Relocate
Primary Skills/Experience:
Instructional Design & Development
Technical Writing & Presentation
Systems Training/Troubleshooting
Electrical/Electronic Engineering
Integration/Test Engineering
Educational Background:
Associate Degree, Business Administration
UNIVERSITY OF PHOENIX, 05/2010 - 02/2012
Augusta,, Georgia
Certification, MOS (31S) - Satellite Communications Systems Operator/Mainta
Soldier Cadre Training Course, 05/2001 - 11/2002
FT Gordon, GA
Job History / Details:
ROBERT NEWMAN
22240 Great Trail Terrace
Sterling, VA 20164
Home: 703-***-****
Mobile: l-703-***-****
*********@********.***
SATELLITE SYSTEMS ENGINEER/TRAINING & TECHNICAL INSTRUCTOR
PREVENTIVE & CORRECTIVE MECHANICAL MAINTENANCE -TECHNICAL SUPPORT - WORKPLACE TRAINER
Military Trainer Certificate
PROFESSIONAL SUMMARY
Highly motivated and results-driven military professional with more than 13 years of continuous experience in both civilian and military operations for preventive and corrective physical maintenance and troubleshooting of multi-channel satellite communication systems, networks, and components-implementing operation planning requirements and developing strategies to integrate new technologies in existing satellite communications networks. Possess TOP SECRET-security clearance. Achieved rank of Staff Sergeant.
Extensive knowledge base in all facets of systems and technical engineering with key strengths in areas of Digital Communications Technology, Satellite Systems Design and Data Architecture, Testing and Technical Maintenance Support, Procedural Documentation Development, and Resolution Procurement. Oversee all preventive maintenance, resources planning, materials arrangement, execution scheduling,
quality control, and regulations.
Strong communicator, hands-on expert technical instructor, trainer, and coach; skilled at instruction design, curriculum development, creating technical demonstrations, and application simulation training programs; enhance the overall efficiency, performance, compliance, and motivated over 600 personnel.
Noted for strong leadership and performance excellence, demonstrated by effectively collaborating with government officials, senior management, service technicians, engineers, architects, and installation contractors in order to achieve organizational objectives. Intuitive leader
inspiring high productivity level; repeated success guiding cross-functional teams as well as training, coaching, and motivating staff.
CORE AREAS OF EXPERTISE
Instructional Design & Development
Electrical/Electronic Engineering
Integration/Test Engineering
Technical Writing & Presentation
Document Control
Supervisor Safety Training
Training Programs/Solutions
Systems Training/Troubleshooting
Staff Development & Training
Technical Repairs & Maintenance
Technical Leadership
Cost Reduction & Savings
Equipment Installation & Maintenance
Quality Control & Quality Assurance
Testing & Support
PROFESSIONAL & RELEVANT EXPERIENCE
American Systems Corporation, Warrenton, VA, 2011-Present
SATELLITE TECHNICAL INSTRUCTOR
Supported the instructional design and curriculum development for communications systems and satellite communications networks.
Evaluate equipment operation; provide configuration, troubleshooting, and maintenance support for VSAT Systems and telecommunication components.
TEACHING & TRAINING ACHIEVEMENTS
Incorporate field experience and extensive technical knowledge into learned-centered presentations, emphasizing interactive hands-on practice.
Coordinated testing, delivery, and maintenance of learning solutions.
Developed curricula for six residential courses including CT Operations and Maintenance (Commercial Terminal), DST Operations and maintenance (Digital Satellite Terminal), SC-9 Operations and Maintenance, SC-9 Troubleshooting, and SC-3/7 Retrofit.
Demonstrated leadership ability with capacity to align groups in whole technical system training.
Improved course materials and determined effective training methods and strategies in order to optimize staff training and corporate communications in support of organizational goals and initiatives.
RLM Communications/Fayetteville, NC, 2009-2010
ELECTRONICS TECHNICIAN III, May 2010-Nov. 2010, ELECTRONICS TECHNICIAN III, Oct. 2009-May 2010
TECHNICAL INSTRUCTOR IV, INSTRUCTOR IV, TACTICAL SATELLITE CO-COMMUNICATIONS, July 2009-Oct. 2009
Executed problem analysis, modification requests, and network configuration change requests for phone systems and satellite communications suites. Performed facilities maintenance and troubleshooting of major/minor mechanical and electrical equipment.
Conducted on-site training and troubleshooting assistance for special users on deployable tactical satellite communications projects.
OPERATIONS MANAGEMENT & TECHNICAL ENGINEERING ACHIEVEMENTS
Reduced maintenance and repair times by eliminating wait times for parts and components.
Quickly responded to operational or technical issues in order to ensure maximum productivity.
Improved processes by reducing maintenance electrical use and improving equipment operation.
TECHNICAL & MECHANICAL INSTRUCTOR ACHIEVEMENTS
Developed instructor-led curriculum for Ft. Gordon's School of Telecommunications Technology, including common core curriculum,
tactical satellite communications, and satellite systems network coordinator courses, and data loading and testing for training courses.
Managed scheduling of resources-implementing lab procedures, updating lesson plans academic records, and maintaining
training materials.
Mentored, coached, and guided students through the project lifecycle by establishing project quality standards, designating tasks, and communicating project details across teams. Coordinated testing, delivery, and maintenance of learning solutions.
A Company 551st Signal Battalion, United States Army, Fort Gordon, GA, 2002-2009
INSTRUCTOR/WRITER, COMMON CORE SATELLITE COMMUNICATIONS, 2008- 2009
SATELLITE COMMUNICATIONS SECTION SERGEANT, A Co DSTB, Camp Red Cloud, 2007- 2008
INSTRUCTOR/WRITER DCSS, A CO 447th Signal Battalion, Fort Gordon, 2002- 2006
Track record of exceptional military service and support directly focused on achieving goals and objectives with the 2nd Infantry Division. Oversaw the troubleshooting, repair, and installation of multi-channel satellite communications ground terminal systems and voice and data communications and equipment. Trained, managed, and motivated other technicians and helped supervise production crew.
Delegated assignments for preventive maintenance. Quickly responded to operational or technical issues to ensure maximum productivity.
OPERATIONS MANAGEMENT & TECHNICAL SUPPORT LEADERSHIP ACHIEVEMENTS
Saved the company millions of dollars by ensuring quality and efficiency of all installations; troubleshot processes/concepts to provide timely quality repairs of malfunctioning systems.
Developed Standard Operating Procedure for 19 TDMA (Time Division Multiple Access), and 6 FDMA (Frequency Division Multiple Access) links within the network, increasing network hardiness and establishing 95% reliable communications.
Effectively supervised and instructed up to 600 students with technical guidance and proper procedures of troubleshooting satellite systems and voice data communication system, routine inspections, and preventive maintenance; ensured worldwide communications hardiness.
Proven skills in technical writing and demonstrations, presentation, and client relations.
Instituted measures to ensure compliance of site-inspections procedures.
Superior ability to motivate personnel and enhance the overall efficiency, performance, and compliance with standard procedures and regulations.
EDUCATION & CERTIFICATIONS
Associate of Arts Degree, UNIVERSITY OF PHOENIX, 2012
Bachelor of Arts in Business Administration (in progress)
MOS (31S) - Satellite Communications Systems Operator/Maintainer
Satellite Systems/Network Coordinator Certificate
Soldier Cadre Training Course
Total Army Instructor Training Course
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