Manager Human Resources
Resume:
Andrew C Troth
Email: ********@******.***
Address:
City: Richardson
State: TX
Zip: 75081
Country: USA
Phone: 214-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Offering 20 years of leadership experience. Remains calm and poised in high-pressure situations. Knowledge of industry trends, organized, and cultivates a culture in which staff members feel comfortable voicing question and concerns.
Educational Background:
High School Dipolma from Wichita State University, Wichita KS 1/2001 to 1/2001 (Business Administration)
High School Dipolma from Wichita State University, Wichita KS 1/2001 to 11/2012
High School Dipolma from University of Phoenix Online, Wichita KS 1/2001 to 11/2012
High School Dipolma from Montgomery Community College, Wichita KS 1/2001 to 11/2012
High School Dipolma from Jones County Junior College, Wichita KS 1/2001 to 11/2012
Job History / Details:
Executive Summary
Hardworking management professional offering 20 years of leadership experience. Remains calm and poised in high-pressure situations. Knowledge of industry trends, organized, and cultivates a culture in which staff members feel comfortable voicing question and concerns.
Core Qualifications
Ability to hire, train and supervise multiple employees
Effective in communication and employee relations.
Experience with budgeting, payroll, accounts receivable, accounts payable, contracts.
Computer software experience in MS Office Suite and various company programs.
Employee training, development, and human resource
Strong background in customer service.
Multi-Task Management
Organizational Skills
Scheduling
Vendor Management
Account Management
Client Relations
Professional Experience
June 2010 to October 2012
Baylor Health Care System Dallas, TX
Director of Parking
Supervision, training and hiring of employees.
Oversee the operations and management of the 10 Hospital Campus parking facilities.
Develop parking policies and procedure.
Develop the current Parking Service Department.
Manage valet operations at 7 campuses and a public/employee shuttle service.
Assist in construction projects that impact parking at various campuses.
Develop variety of utilization study on the parking demands current and future for the Hospital.
Communicating with Hospital Administration, Medical Staff, and employees.
Develop a new validation programs.
Ensure the operations are running according to the Hospital expectations.
Accountable for budgets, profit and loss summaries, accounts payable, account receivable, marketing, proposals, payroll, revenue control, and human resources issues.
December 2004 to June 2010
Republic Parking System - OU MEDICAL CENTER Oklahoma City, OK
Director of Parking
Supervision, training and hiring of employees.
Oversee the operations and management of the Hospital parking facilities.
Implementation of new parking access control system.
Develop parking policies and procedure.
Involved in the consolidation of two hospitals.
Create and manage three valet operations and employee shuttle service.
Assist in the design and construction of a parking facility.
Develop variety of utilization study on the parking demands current and future for the Hospital.
Communicating with Hospital Administration, Medical Staff, and employees.
Develop a new validation program.
Ensure the operations are running according to the Hospital expectations and contract requirements.
Accountable for budgets, profit and loss summaries, accounts payable, account receivable, marketing, proposals, payroll, revenue control, and human resources issues.
May 2003 to December 2004
Republic Parking System Houston, TX
Regional Operations Manager
Assisted Regional Manager with Supervision, training and hiring of employees.
Oversee the operations and management of two states.
Responsible for increasing the number of contracts as well as maintaining the current contracts.
Communicating with property owners and management to ensure operations are running according to their expectations and contract guidelines.
Accountable for budgets, profit and loss summaries, accounts payable, account receivable, marketing, proposals, payroll, revenue control, and human resources issues.
September 1994 to May 2003
Ampco System Parking New Orleans, LA
Branch Manager
Supervision, training and hiring of employees, numbering 25 -100.
Oversee the operations and management of four states including two airports and three municipalities.
Responsible for increasing the number of contracts as well as maintaining the current contracts.
Communicating with property owners and management to ensure operations are running according to their expectations and contract guidelines.
Accountable for budgets, profit and loss summaries, accounts payable, account receivable, marketing, proposals, payroll, revenue control, and human resources issues.
March 1994 to September 1994
Ampco System Parking Dallas, TX
City Manager
Supervision, training and hiring of employees, numbering fifteen.
Oversee the operations and management of twenty parking locations.
Responsible for increasing the number of contracts as well as maintaining the current contracts.
Communicating with property owners and management to ensure operations are running according to their expectations and contract guidelines.
March 1993 to March 1994
Ampco System Parking Houston, TX
Manager Trainee
Trained in various locations.
Responsible for fourteen facilities and twenty employees.
September 1987 to January 1992
Whataburger, Inc Corpus Christi, TX
Manager
Supervision, training and hiring of employees, numbering fifteen to thirty.
Handled daily deposits, ordering food products, preparing daily, weekly and monthly reports.
Reconciled monthly profit and loss statement.
Worked with supervisor to ensure customer relations, high safety standards and improving knowledge of the industry and job performance for all employees as well as myself.
June 1984 to September 1985
Sonic Restaurants, Inc Texas
Relief Manager
Supervision, training and evaluation of employees, totaling twenty.
Prepared daily, weekly, monthly reports and deposits.
Worked on weekly and monthly profit and loss reports, ordered supplies for each restaurant and inventory control.
Education
Wichita State University Wichita, KS
University of Phoenix Online,
Business Administration
Montgomery Community College,
Business Administration
Jones County Junior College Ellisville, MS
Business Administration
Affiliations
National Parking Association - Certified Parking Professional (1998)
International Parking Institute - Board of Directors (2012), Certified Administrator of Public Parking (2010)
Midwest Campus Parking Association
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