Nicole Burns
Email: *********@********.***
Address: 2015A N Newhall
City: Milwaukee
State: WI
Zip: 53202
Country: USA
Phone: 414-***-****
Skill Level: Management
Salary Range: $38,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
NICOLE A BURNS
2015A North Newhall, Milwaukee WI 53202
*********@********.***
Objective:
Highly motivated, goal-oriented and persuasive professional looking for a challenging sales position. Team player with years of experience and demonstrated performance in: Restaurant management, proactive building of business relationships and increasing revenue.
Education: University of Milwaukee Wisconsin, Graduated May 2012
Bachelor`s Degree: History
Waukesha County Technical College, Graduated May 2009
Associates Degree- Restaurant Management
Relevant Courses:
Introduction to Hospitality Customer &Employee Relations
Purchasing for Hospitality Managers Hospitality Law
Marketing & Sales for Hospitality Restaurant Accounting
Professional Experience
Trocadero Gastro Pub Milwaukee, WI
Restaurant Assistant Manager, April 2012- Present
* Directed overall strategy and day-to-day operations for all food and beverage outlets and oversee a staff of 40 employees.
* Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations
* Streamlined cost containment initiatives and adjust staffing levels due to the trends of the restaurant.
* Hired, managed and mentored staff
* Deve
Port of Call Milwaukee, WI
Front of House Manager, April-October2011
* Generated increases in gross sales and operating profits through exceptional service and successful front of the house duties.
* Built relationships with outside vendors to work with new products and to help lower cost to the restaurant.
* Developed operational employee handbook and helped with policies and procedures.
* Hired, managed and mentored staff.
Pismo's Coastal Grill Freson, CA
Server, Bartender, Trainer, 2009- March 2011
* Worked the front of the house serving and bartending where I learned the functions of a restaurant.
* Had the highest sales revenues out of 23 servers and was promoted to senior trainer.
* Helped develop menu changes and made suggestions to help drive revenue.
* Earned server of the month numerous times and was a team player.
Qualifications: Bartender License Milwaukee, WI
Trained in Microsoft Works and Excel
ServSafe Food Protection Manager Certificate
Wisconsin Responsible Beverage Certificate