Stephen Dale
Email: *********@********.***
Address: ***** ********* *****
City: Rowlett
State: TX
Zip: 75089
Country: USA
Phone: 214-***-****
Skill Level: Director
Salary Range: $130,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Stephen L. Dale, JR
10213 Wentworth Dr. Rowlett, TX 75089 214-***-**** *********@********.***
PROFILE
I specialize in putting strategic plans into action, strong leadership and unique projects. I have a diverse spectrum of experience, from founding small companies to working in large organizations. This experience has included a number of unique "special projects" endeavors over the past 15 years in the field of operations and project management. I have a great ability to focus on tough projects with defined deadlines and specific outcomes.
PROFESSIONAL EXPERIENCE
OPNOX INC. --- Dallas, TX
Operations Manager, 2011 to Present
I have held multiple roles with Opnox over the course of my tenure. Currently, I manage a total of 25 office staff, sales personnel and technical supervisors from entry level to senior level. I handle all operations and projects oversight, while managing budget and motivating my sales team. In addition, I conduct all public relations while following up on all sales leads. Key Results:
In 2002, advanced to Operations Manager and to date have increased company revenue by 78%.
In 2006, led the sales team to exceed the company`s largest revenue year with only of the sales team we had during the 1999 - 2001 timeframe.
Continue to oversee maintenance of all personnel files for employees as well as sub-contractors. This includes hiring, review, termination and comptroller responsibilities.
BRANDT ENGINEERING --- Dallas, TX
Service Operations, 2008 to 2011
I focused on projects that were integral to Brandt senior management's strategic initiatives. This included a broad spectrum of process improvement work pulling together departmental teams to establish goals, roadmaps, and milestones for key projects. Key Results:
Service Dispatch Operations
Program Champion for 12-month, $1.5M Company-wide migration to a new business operation system (integrated project management, accounting, payroll, purchasing, and HR elements).
Coordinated efforts of 25+ internal subject matter experts and spearheaded ongoing interaction with vendor implementation team
Led cross-function team of 41 service technicians to establish outstanding service for client base.
OPNOX INC. --- Dallas, TX
Operations Manager, 1999 to 2008
- Operations Management
- Team Building
- Sales Management
- Public Relations
- Program Management
- Accounting & Budgets - Leadership
- Public Speaking
- Business Process
- Quality Assurance
- Systems Development
- Tech Savvy
EDUCATION
Texas A&M
M.B.A.,2013
Abilene Christian University
B.A. Human Communications, 1991