Technical Writer Training

Christina McNish

Toronto, ON

***************@*****.*** - 647-***-****

Dynamic writer that meets deadlines and has a passion for producing clear and engaging content for

various audiences.

Work Experience

Technical Writer

Echoworx

2011 to Present

Minimized calls to support by creating comprehensive end user manuals, administration manuals, online

help, release notes, and API documentation. Co-created a product guide that received a 4 out of 5

five star review in a top technology magazine. Wrote technical scripts and produced training videos.

Tested and validated software procedures. Tracked bugs and reported issues in Bugzilla. Developed a

corporate web site on WordPress for tight marketing-driven deadlines. Adapted a user interface for a

mobile application with JQuery. Developed a web portal with wiki functionality and members-only access.

Technical Writer (Volunteer)

WordPress

2011 to 2011

Copyedited and fact-checked articles. Wrote concise and accessible articles for

WordPress Lessons, a beginner guide for one of the top publishing platforms. Took and edited screen

captures.

Relief Label Editor

Lionbridge

2011 to 2011

In French and English, labelled queries for search engine optimization and algorithm

improvement.

Student Translator

Brock University

2006 to 2006

Translated Therese Renaud's work from French to English and published it in an accessible format for

a fourth year honours-level class.

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Education

Certificate

Humber College

2010 to 2011

English Literature

Brock University

2003 to 2008

French Immersion Graduate

A.N. Myer Secondary School

1999 to 2003

Additional Information

Organizing and scheduling work effectively and efficiently.

Managing multiple tasks at once.

Proficiency with Microsoft Word, Microsoft Excel, Adobe Framemaker, Adobe Photoshop, Adobe

Dreamweaver, Adobe Acrobat, Snagit, CamStudio; learns new technology quickly.

Adherence to style guides and excellent editing skills.

Bilingual with a certificate in intensive French.

Experience with WordPress and front-end web development.

Competency in HTML5, CSS3, and XML.

Currently learning Javascript, JQuery, and PHP.

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