Active Directory Manager
Resume:
Tammy Lane
Email: *********@********.***
Address: **** * ******** ***, *** 7
City: Altoona
State: PA
Zip: 16602
Country: USA
Phone: 814-***-****
Skill Level: Experienced
Salary Range: $65,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Tammy J Lane
1006 East Atlantic Ave, Apt 7
Altoona, PA 16602
*********@********.***
SYSTEMS ADMINISTRATOR
Proven Computer Systems Administrator possessing over 15 years of experience providing support in a Windows based server / client environment. Demonstrated capability to implement new application / server projects on schedule and to effectively address complicated help desk issues. Self-directed individual noted for my ability to work well as a member of a team or independently.
Platforms and Applications:
Microsoft Server 2000/2003/2008/2008R2
Microsoft Windows XP/7
Microsoft Forefront Unified Access Gateway
Microsoft Remote Desktop Services
Microsoft Active Directory
Microsoft Exchange 2007
RSA Authentication Manager 6.1.2
Websense Surf Control
PROFESSIONAL EXPERIENCE:
New Enterprise Stone & Lime Co., New Enterprise, PA August 2000 to August 2012
Systems Administrator (June 2011 to August 2012)
Setup, configured and maintained the Unified Access Gateway Array containing two array member servers providing Active Directory and RSA authentication on two separate trunks for Remote Desktop Services and a legacy Citrix application.
Configured and maintained the Remote Desktop Services Farm with 12 load balanced session host servers, over 30 applications, a session broker and web access roles.
Provided primary support for the legacy Citrix Farm and worked on moving the applications from it to the RDS Farm.
Created a RDS test environment for various applications before they go into production.
Supported the helpdesk with escalated issues.
Administered user/group management and group policies within Active Directory.
Maintained user mailboxes and distribution lists in Exchange 2007.
Monitored and performed needed adjustments to SPAM filters (WebSense Product).
Administrated and maintained the RSA Server.
Helpdesk Level II Support Specialist (August 2005 to June 2011)
Created new users in the Active Directory.
Setup and maintained printer and multifunction printers on the network.
Configured and supported Cisco IP phones, Unity Voice Mail and Cisco Call Attendant.
Provided phone support for all computer related problems.
Reviewed computer support requests and determined corrective action.
Created and modified documentation.
PC Support Specialist (August 2000 to August 2005)
Configured new systems and created images.
Repaired and troubleshot various software applications and PC platforms.
Traveled to various location for onsite repair.
Keystone Financial Inc., Bellwood, PA February 1995 to August 2000
Distributed Systems Coordinator (March 1996 to August 2000)
Responsible for the purchase of approximately two million dollars in computer equipment per year.
Managed projects which included purchase, installation and training of users of fifty to seventy-five PCs.
Handled service issues for the support center between vendors and users.
Responsible for any issues with invoices whether on the user side or the vendor side of the issue.
Maintained the relationship with six vendors and kept pricing consistent between them.
Created procedural documentation for vendors.
Configured new systems and provided images to vendors.
Provided user training on systems in a one-on-one and classroom environment.
Support Center Coordinator/Helpdesk Level I (February 1995 to March 1996)
Answered the support center phones and providing computer support to the branches and if necessary coordinate services calls with vendors for the equipment.
EDUCATION:
The Pennsylvania State University, University Park, PA 1987 to 1992
Bachelor of Science in Operation Management
TRAINING:
Microsoft 6419: Configuring, Managing and Maintaining Windows Server 2008 R2
NetCom Learning - Arlington VA May 2012
Windows Server 2008: A Comprehensive Hands-On Introduction
Learning Tree - Rockville, MD August 2009
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