Customer Service High School
Resume:
*** ** ** *, **********, AB T*J *E*
Kyle Larson Pendock 403-***-****
**************@*****.***
Skills and Strengths Summary
Strong oral and written communication Excellent customer service qualities
skills
Positive leadership qualities Exeptional analytical skills
Competent with computer and word Strong interpersonal skills
processing programs
Employment History
Casino ABS Security Guard Lethbridge, AB 2011-Present
Ensured safety of patrons while on casino property and provided First Aid to
injured parties
Made sure all moneys and safes were secure after being accessed
Noted and submitted detailed reports of any discrepancies
Established report with customers and business associates to promote a functional
workplace
Southside Car Wash Key Holder/Cashier Red Deer, AB 2010-2011
Responsible for opening and closing of premises
Completed a cash tally and balanced daily sales
Accomodated customers needs and provided information about the equipment and
products used by the company
Ensured pathways and lo t were free of any debris or snow
Centerplate Warehouse employee Winnipeg, MB 2007-2009
Recorded and cataloged inventory for all merchandise stored in the warehouse
Composed order forms for concessions and submitted the completed paperwork to
management
Delivered orders with a utility vehicle, by hand, or with a pallet jack
Education
Lethbridge College Lethbridge, AB 2011-Present
Two year diploma in Criminal Justice-Policing program provided the following:
An understanding of criminal and procedural law
The development of communication and interpersonal skills
Increased knowledge in technical writing
Hunting Hills High School Red Deer, AB 2010-2011
High school diploma
613 18 St S, Lethbridge, AB T1J 3E9
Kyle Larson Pendock 403-***-****
**************@*****.***
Certificates
Proserve
Training to serve, sell, and provide security where alcohol is consumed or
sold
ProTect
Training to monitor and control alcohol consumption, along with ensuring
patrons safety by preventing fights and aggressive acts
Deal Us In
Responsible gambling training for casino staff to promote healthy attitudes
towards gambling, and recognize warning signs of gambling addiction
St Johns Ambulance
Level C, Standard First Aid, CPR and AED
Hobbies/Interests
Traveling Bass guitar
Top rope rock climbing Running
Cross country skiing Social events
References
Tony Grant
Security Manager, Casino Lethbridge
*********@*********.*** 403-***-****
Ted Cho
Owner, Southside Car Wash
Jim Urasaki
Instructor, Lethbridge College
***.*******@*****************.** 403-***-****
613 18 St S Lethbridge, AB T1J 3E9 403-***-**** **************@*****.***
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